Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.
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Displaying the shipping rates at checkout page works greatly. The support team understands what they should do. They helped us via Zoom meeting. Thanks.
Customer service was very helpful. I had a hard time with the installation initially, but I was very pleased once I got on the line with customer support.
Thanks for your patience throughout the installation and on-boarding process and thank you for taking out the time to leave us a review. Feel free to reach out incase you are stuck with something.
Keerthi and her team were very helpful when it come to solving problems and difficulties, my issue were solved within the same same. Outstanding Support Team!
We are glad to know that you are happy with our support and our team could help you resolve all your queries. Your appreciation means a lot to us.
This app is great and works well with our existing processes and work flows. The Support representative, ShashiKumar was fantastic during our implementation!
The developing team was extremely helpful. I had some issues with the app and the team took only 1 day to help me fix it. Very very helpful. Totally recommend!
Thank you for your review. We always strive to give the best to our customers. It was a pleasure working with you.
The app really speeds up our processing of shipping documents, the support is top level, and their ability to make adjustments to enhance the product is great.
This app integrates well with FedEx and the customer service is quick and competent. I was able to use the Saturday service feature to provide a better service.
Super helpful support. The technician was able to share my screen and walk me though the set up questions, and checked to ensure everything was working properly.
We are happy to know that our support has helped in setting up the checkout rates for your store. Thank you for leaving us a great review.
I have had a great experience with this App overall but would like to recognize Keerthi (PluginHive) particularly. She went above and beyond to help with my issue.
Thank you for taking the time to share your feedback on our PH Ship, Rate & Track for FedEx app. We are delighted to hear that we were able to assist you with generating and printing FedEx shipping labels using our app.
As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs.
Thank you for choosing our app, and we look forward to serving you again in the future.
Regards,
PH Ship, Rate & Track App Team
Just getting the app set up. Seems like it will be exactly what I need - to print FedEx labels directly from Shopify with my FedEx rates. Very good customer service.
We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support. Means a lot to us.
