Reviews (664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

December 3, 2021

This app is awesome and exact fit to our requirement. Especially the support is too good and they were available everytime when the help is needed.

Cost Plus Liquors
United States
Over 1 year using the app
PluginHive replied January 27, 2022

Glad to know that the app is the best fit for your shipping requirements. Thank you leaving us a review.

July 18, 2023

Excellent app with great customer service support. Usually leave a message on chat and they respond quite promptly with a solution to your enquiry.

Holistic Essentials
United Kingdom
11 months using the app
Edited December 3, 2021

This app is Extremely helpful and helped us a lot. I highly recommend this app. The support team was great and they helped me with other context too.

Wine To Deliver
United States
3 months using the app
PluginHive replied November 15, 2021

Thank you so much for recommending the app and appreciating our service. This motivates us to continue delivering excellent service.

April 10, 2023

Integrated FedEx into Shopify well. So far so good. Support did a Zoom call to show me steps and make sure I knew how to process my orders correctly.

Cheetah Stand
United States
About 3 hours using the app
PluginHive replied April 13, 2023

Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Regards,
PH Ship, Rate & Track App Team

April 11, 2023

Setting up was pretty easy by a representative that helped me.
I will write another review after the first shipment has been sent out and delivered.

Evorden
Canada
About 3 hours using the app
July 14, 2021

The app is very good and is the only one in the app store that gives you all the options...but... the customer service is EXCEPTIONAL!!!! Just WOW!!!

Serovera
United States
5 days using the app
PluginHive replied July 23, 2021

Thanks a lot for recommending the app and appreciating our support team. It means a lot.

July 11, 2023

Was very helpful and answered all of my questions! Explaining everything very well so I could fully understand the capabilities of this application :)

Kahuku Farms
United States
Over 1 year using the app
August 27, 2020

super helpful. couldn't figure smth out and they offered to do a zoom call with me within minutes. highly recommended for your order fulfillment needs.

jynwaye
Malaysia
3 days using the app
December 9, 2020

Use is for our store and I think it works very well. Quick "auto generate label" function and never any hickups. Quick support as well. Very very good.

Ass Savers
Sweden
8 months using the app
PluginHive replied December 16, 2020

Thank you so much for your kind words!

July 18, 2022

Great App for FedEx shipping. Integrated everything pretty quickly. Customer service was also very helpful in getting everything sorted for our store.

FOS Concepts
United Arab Emirates
13 days using the app