Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.
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I like this app because they have the features that we need in order to come up with shipping strategies. It's very useful and they have responsive customer support.
Thank you for choosing our shipping app to help you with your shipping needs. We look forward to serving you in the future and continuing to provide you with the best possible experience.
Best regards,
PH Ship, Rate and Track App Team
Kudos to the whole chat support & technical team. The experience and support is next to no one! Very knowledgeable on their forte. Keep it up! Improve for the better!
The app works perfectly. I had some issues that related mostly to not knowing how to use it properly and requested some technical assistance, which was was impressive.
We are glad to know that our app meets your requirements. Thanks a lot for the review.
Very helpful and quick service when I was in a pinch. Prathyusha was able to walk me through shipping zones and set them up with me while on the phone, a real life saver!
We are happy to hear that we were helpful in the configuration of rate settings. Thank you so much for the review. This means a lot to us.
I give her 5 star because I cannot give 10. She was very friendly and professional, she fix something that has been an error for almost a year and no one knew.
Thank you
This app is very useful for us. We needed some assistance to set it up correctly, and the customer support is also extremely helpful, and they are quick to resolve any issues.
I just installed the app for FedEx shipping and looks like it will help save on shipping. We have not completely setup all the functions but the setup help from Jon was awesome
The app has been working well, and they are very responsive to questions. One helpful hint we found is that you can set up returns even to Shopify locations that are deactivated.
Thank you so much for your positive review! This will keep our team motivated.
App worked great and support was great to get us up and running fast. Unfortunately, we ended up going with UPS. If we ever switch to Fedex we will definitely use this app though.
Thanks a lot for the review. We are happy to know that our support was helpful. This means a lot to us.
I have been working on this for days. Downloading this app and chatting with their specialist I was able to set up all I needed in minutes. Thank you so much for simplifying my life
We are so glad that the app has reduced your work load and made it easier for you. We're happy that we were able to set up the app based on your requirements. Thank you for taking the time and leaving us a review. This means a lot to us.
