Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.
Refine
-
By rating
This app is great! Makes FedEx label creating on Shopify so much easier. Exceptional customer service from Prathyusha and her team. Every question I had, was answered within 20 mins. Highly recommend!!
Extremely helpful and easy setup. Can't wait to get started. Onboarding with our FedEx account was super simple and we are happy with the results. Sibi was great and answered all the important questions.
Keerthi was very helpful. She was patient with all our inquiries and have guided us step by step. The response was also quick, and her energy was very welcoming. Excellent customer service, would recommend!
This app is greatly developed and has an amazing support staff. It is also the only app on the market that offers the ability to offer FedEx Published Rates in the online store allowing us to maximize profits.
Their customer service is 5 star, the app is 4 star. I find it to work generally as I expect it to. Anytime I run into an issue, though, their support is friendly and can usually assist in fixing the problem.
Thanks a lot for the review. We’re glad our support team could help when you needed them. If you have any feedback/suggestion on the app, please do share with our support team.
I am using this app to set up shipping for our Shopify website. As soon as I did the installation, I got a call from them. Sibi Firoz helped us with some weight issues, and he was great. I definitely recommended it!
Really happy with the support provided by the FedEx team.
Was treated in a very professional way.
Special thanks to Mrs.Priyanka for the help and assist, looking forward for more such services in the future.
Cheers!
John helped me today to figure out why fedex rates weren't pulling properly with one rate, he did a great job! Their support is always quick to respond, and it makes NOT having to deal with FedEx to print labels a breeze.
Excellent app that helps me do my job easier....on top of that absolutely AMAZING support. I wish all software companies were as responsive to emails as they are. Keep up the great work! Support is excellent! Great App!
We are happy the app is making your shipping easier. and we’re glad our support could help. Thank you for the amazing review. Means a lot to us.
Had a wonderful walk through about the process start to finish. Was encouraged to contact support if I had questions with Fedex. Manohar was helpful in all my questions. Also very helpful to return as shipments increased.
