Reviews (665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

November 23, 2021

Great app -- very helpful in displaying rates and ship times to set the correct expectations for our customers. I have worked with Anees who was very knowledgeable and helpful in getting us all set up with Fedex integrations.

potplant.shop
United States
12 months using the app
PluginHive replied January 4, 2022

Thank you so much for recommending the app. We are glad to know that the App is making the shipping process easy and setting right expectations for your customers.

March 11, 2022

I would like to review Jon's support which was awesome! He was very supportive and patient and helped me to config everything I needed to start using the app. He definitely blown away my expectations. Thank you very much Jon!

Gloves.com
United States
2 days using the app
PluginHive replied April 13, 2022

Your appreciation means a lot to us. We will continue to support you in the best way possible in order to streamline your fulfilment process.

November 4, 2019

I have worked with this time quite intensively over the past few weeks to get set up and they have been nothing but amazing. The quality of service has been wonderful and I would highly recommend both the app and the service.

Brow Code
Australia
About 2 months using the app
December 31, 2020

I had been looking to move all our shipping to FEDEX because USPS sucks. I was referred this app. After some troubleshooting It works and I am a happy customer! Keerthi is the best (pray you get her). She helped me very well.

HommeFemmeLA
United States
7 months using the app
PluginHive replied January 4, 2021

Thanks a lot for the review. We’re glad to know you are happy with the Shopify FedEx app and our service.

February 22, 2021

This app is amazing. Before I had to import all my orders into my shipping software, but now at the end of the day we have the option to only print fedex orders with just a click of the button, which is a game changer for us!

Shrimp and Grits Kids
United States
13 days using the app
PluginHive replied March 4, 2021

Thank you so much for appreciating our Product and Service. We are very happy to see that you are enjoying the product.

May 27, 2021

We were facing some issue with the Importer for record but all the members of the PluginHive team help us to solve this. Thanks to the team, they really care about the problem and did everything they could. Magnifique service!

FLO Services USA
Canada
2 months using the app
PluginHive replied June 4, 2021

Your kind words mean a lot to us. We are happy to have valuable customers like you. Thank you.

February 14, 2023

Great company that has helped us with everything we need! Shashi even set up zoom calls to help us with any problems we had. Would highly recommend this to anyone as we are extremely satisfied with the service and their team !

Weasy US
United States
4 months using the app
February 17, 2023

I had some issues setting up the app but I reached out to their support and got very quick help from Sibi F. They were able to set up a zoom call with screen share and he walked me through the entire integration. Very helpful!

Alpine Rings
United States
About 21 hours using the app
October 31, 2019

It turns out I did not need this app to perform the site function I was searching for, however Zeeshan with the support team still helped me find the solution when Shopify Support could not. Will return in the future! Thank you!

BallPythons9
United States
About 1 hour using the app
October 21, 2021

I used this app to help integrate Fedex shipping on our website. It was seamless and John was very responsive and helpful in getting everything sorted out. It does exactly what we hoped it would and are very happy with the product.

Cockpit USA
United States
1 day using the app
PluginHive replied November 11, 2021

Thank you for sharing your experience. We are glad that our application and support has been helpful to you.