Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (505)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

December 7, 2025

Nagaraj was very helpful and solved my issue very quickly.

Lux Travels Insider
United States
4 months using the app
Artos Software replied December 28, 2025

Thank you for the kind review! I'm glad I could quickly resolve the domain issue for you. Happy to hear everything is working well now. We’re always here to help!

Nagaraj | Technical Support Specialist

December 1, 2025

This has worked well for us. Their support was very helpful with some of the more advantaged features like the DKIM setup for custom emails.

Word on Fire
United States
3 months using the app
Artos Software replied January 10, 2026

Thank you so much for sharing your experience! I am happy to help you set up our App in your store. :)

Please let me know if you require any additional assistance with setting up our app.

Best Wishes!
Hassan Khan | Technical Support Specialist

November 4, 2025

Outstanding service and support from Vishu! Very helpful getting our digital download process sorted out!

Major Score Publishing
Canada
15 days using the app
October 31, 2025

Just started with this app, however so far, so good. It did a great job delivering my PDF instantly. I look forward to growing my digital product through this service. Thanks.

KTV Digital
United States
4 days using the app
October 27, 2025

Outstanding customer service. Immediate and efficient.

Franco Robert
Argentina
9 months using the app
October 24, 2025

So far a great experience, customer service is responsive and will follow up with you.

Reed Glover
United States
About 1 month using the app
October 19, 2025

Great experience and very simple set up. Hassan was extremely helpful in ensuring everything was set up correctly

Pure Strike Golf
Australia
About 2 hours using the app
Artos Software replied November 29, 2025

Thank you so much for your Amazing feedback! I am glad I could help you set up our app in your store. :)

Please let me know if you require any additional assistance with setting up our app.

Best Wishes!
Hassan Khan | Technical Support Specialist

October 19, 2025

App works flawlessly for what we need it for (simple digital downloads), and have not experienced any issues. Would recommend.

Heart Circle
United States
About 2 years using the app
October 8, 2025

App work amazing! No issues, really like it.
Customer support is amazing, so prompt, very knowledgeable, they stay with you as long as you need them. App is very easy to set up with very detailed instructions.

Highly recommend!

Herman Siu Group
Canada
6 days using the app
Artos Software replied October 19, 2025

Thank you so much for your Amazing feedback! I am glad I could help you set up our App for your digital products. :)

Please let me know if you need any further help setting up our app.

Best Wishes!
Hassan Khan | Technical Support Specialist

October 7, 2025

Hassan helped me greatly today in troubleshooting an issue I was having with Filemonk and Shopify. He was patient, kind and professional. I am so grateful for his help. My issue has been resolved. Yay!

Home with a Twist
United States
11 months using the app