Digital Downloads ‑ Filemonk
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Reviews (505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.
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Honestly I don't like it, many customers complaint of error. Customer queries increased a lot. Not expected this
Easy-to-use and convenient app. The support is very responsive and quick. I signed up after the trial and have been using it ever since. Definitely recommend!
Works well - have had a few downloads in a couple of days and all looks very good
Momna was an absolute star helping me with my query. Easy to use, much better than the software built by Shopify
Thank you so much for the great review!
I am really happy that I could help you setting up the app on your store:)
Please let me know if you need any further help setting up our app.
Best Wishes for your business!
Momna | Technical Support Specialist
I have had no problems with this app it is easy to set up and has worked flawlessly .
Nagaraj was absolutely wonderful to work with to adjust a few minor form settings for me. Despite his busy workload, he kindly made the adjustments and was so patient and graciou with me (I'm very new to Shopify and the Filemonk app). Support at Filemonk has been incredible and that gives me a lot of confidence to start selling my digital products! Thank you, Nagaraj!
Thank you so much for the wonderful review! I'm really glad I could help you fix the DKIM issue and customize the download page to your needs. It means a lot to hear that the support gave you confidence as you start selling your digital products. We’re always here to help!
Nagaraj | Technical Support Specialist
Easy to use and does exactly what we need it to. Nagaraj is very helpful and quickly answered all of our questions to help us get set up successfully.
We love filemonk and couldn't run our business without it! And customer service is quick and helpful!
Very happy with this app. I had a technical issue with the Download button not appearing, probably because I don't understand html etc, but the team sorted it out very quickly and it's all working fine!
Had a small issue, they fixed it fast. App works smooth now. Thanks!
Thank you for your review!
I'm glad I could help you to resolve the issue.
Wishing you the best. Please do feel free to reach out anytime if you want any help I am always here to assist you :)
Momna / Technical Support Specialist
