Digital Downloads ‑ Filemonk
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Reviews (505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.
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The app is simple to use and flawless.
The one time I had difficulty in use the support staff was quick and thorough.
I only wish all apps and their support staff could provide this exceptional level of service and dependability.
Thanks be to Filemonk!
Thank you so much for your awesome review! :) Very much appreciated. You're awesome too! It makes me glad to learn that you find the app to be simple to use. It was a pleasure for me to provide help and answer your questions.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.
Thank you for your feedback! I’m glad to hear that you find Filemonk easy to set up and use. Wishing you great success in selling digital products to your customers.
It’s great to know that we could assist you and address your queries.
If you have any questions or concerns in the future, feel free to reach out—we’re here to help!
- Sneha / Senior Technical Support Specialist
- Sneha / Senior Technical Support Specialist
The App does what it says on the tin, managing delivery and downloads of digital products, integrates with Shopify as well as anything can ... well pleased with this.
Thank you for your review! 😊 We're so glad to hear that Filemonk is meeting your expectations and making it easy to manage your digital product deliveries. It’s great to know you’re well pleased with the integration to show the download button on thank you page for easy accessibility post purchase!
If you ever need any help or have questions, don’t hesitate to reach out—we’re here to support you. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.
Thank you for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with Filemonk and that your customers are receiving their resources instantly—that’s exactly what we strive for!
It’s great to know our support team has been responsive and helpful whenever you’ve needed assistance. If there’s ever anything more we can do for you, feel free to reach out anytime. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
Excellent tool and great customer service. The founder Sandesh is very helpful and understanding. Would recommend this to anyone looking to sell digital products via Shopify!
Thanks so much for the kind review! Very cool that you're using our Licence keys feature at scale and glad we were able to help out. It's only going to get better. :)
-- Sandesh / CEO
works as expected, easy to use and helpful and fast customer service!
Very thankful for the customer support experience I received from Anaam. She was super responsive, patient, and kind in helping me sort through several issues regarding my Shopify store.
Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.
Thank you for your wonderful review! I’m thrilled to hear that your experience with Filemonk has been fantastic! It’s great to know that the setup process was straightforward and that your customers are enjoying their digital downloads.
If you need any support or have questions in the future, don’t hesitate to reach out. We’re always here for you!
- Sneha / Merchant Success
Filemonk is a great app and digital file delivery for Shopify.
Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat.
I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help.
In the end that is the most important, problems occur and customer support is key.
Thank you,
Livinio
Incredible service, flawless and effective support team! I highly recommend Filemonk to anyone dealing with digital downloads.
