Digital Downloads ‑ Filemonk
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Reviews (505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.
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Had a couple of questions that Anaam was very quick to answer and clear up. Great service.
This is a great app. It's been very reliable with excellent support when issues arise. I would recommend.
Great app. Very user friendly and delivers files to my customers quickly and efficiently
Thank you for the feedback! We're so glad to hear the app is making things easy for you and getting digital files to your customers smoothly. We wish you the best.
If there’s anything else we can do, just let us know! :)
- Sneha / Merchant Success
Fast customer service, and the app is very easy to setup and use!
Thank you so much for taking the time to leave a review. I'm happy to hear that my team was able to help you set up quickly :)
Please feel free to reach out for anything else, we're here to help!
-Anaam / Merchant Success Lead
Really great so far and fantastic customer service!
Thank you so much for your kind words :) We're glad our Merchant success team was able to help you out.
Please feel free to reach out for anything else, we're here to help!
- Anaam / Merchant Success Lead
Filemonk and their team truly are amazing! We have had to message in a few times for help setting up our codes on a new store, and each time, Sandesh or Anaam was right there to help! They both had great communication, customer service and were always up to speed on what was needed. Sandesh has gone above and beyond! He has helped with our testing phase and so much more! I would highly recommend them to anyone! Best customer service! Sandesh can fix almost any issue, truly listens to your company's needs, follows up on all changes, and is very fast to act!
Great product and great service. Sneha in support was prompt to respond my our queries and was able to help us resolve our problem quickly
A file delivery that works very well and customer service from a team who are very helpful, and will bend over backwards to help you!
This is such a great app - very easy to use and awesome customer service when I've had a question - highly recommend.
What a fantastic app and great service! Anything that you need help with, they are there for you. It made the transition from another app quick and easy. Highly recommend :-)
