Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (505)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

December 1, 2022

I had an issue uploading a large file (7gb) so I contacted the Filemonk support team and they we're extremely helpful and even uploaded the file for me. There aren't many free apps that support that file size so I'm glad I found this one!

Johnny Tromboukis Woodworks
United States
20 days using the app
October 7, 2022

I found this app when looking for a good way to organized our digital product library. I was very impressed with the intuitive interface and how easy it was to set up. So far we have had no issues to note and it has done everything we need.

The Mom Edit
United States
2 days using the app
May 19, 2023

So helpful getting set up - Kartik goes that extra mile. He's always there when I have a question. My download page looks inviting and professional. My digital downloads are not large files, and starting out with my website, free is important!

expressivequilts.com
United States
12 days using the app
March 24, 2023

This app has been fantastic so far! Has completely met our needs for Digital Products on our website, and in our case the app is totally free. A huge shoutout to the creator, Kartik, for creating such an awesome service for the Shopify community.

Let's Transcribe
United States
About 1 month using the app
Edited August 30, 2023

My business is 100% PDF driven. I can honestly say that the process is seamless - so smooth. Once you have uploaded your PDFs you literally never have to do another thing. Great app, highly recommended

Edit - 10 months later and still really happily using this app.

ContemporaryCross
United Kingdom
About 1 year using the app
July 28, 2022

great free app at the start however if i had known that this would change to a paid app i may have not used it as the prices are steep and so now ive a lot of hours uploading all my files to now having to find another suitable app or website for my downloads as i cannot justify your prices.

Theo’s Little Treasures
United Kingdom
About 1 month using the app
Artos Software replied July 28, 2022

Hey, there. Kartik here from Filemonk! I completely understand your concern, and I wanted to let you know that as one of my first few customers - 1) you have access to all paid plan features & no limits on bandwidth for the next 3 months, and 2) I'm more than happy to provide a discount on any of the plans if you're interested.

As a 1 man team, I need to make sure that the apps make some revenue so I can re-invest it back into support, building new features and helping you get more done. But there is no rush and I'm happy to support you until you're ready to pay.

I've also sent you an email and I hope to hear back from you soon! :)

Edited April 4, 2024

I'm really impressed with this app! It's extremely easy to use and gives my customers a seamless experience. As I've continued to use it (over a year now), I keep getting more impressed. The customer support is top notch and they are always willing to help and innovate to continue making the app better.

Pine and Poplar
United States
Over 1 year using the app
Edited August 1, 2022

Simple, straightforward, and reliable! I switched from another app and I vastly prefer Filemonk's interface and templating, plus the developer was super fast and helpful to respond and add a new feature when I needed to recreate existing digital products in the app without emailing all the old customers who had purchases that product previously.

The Story Engine Deck
Canada
7 days using the app
Artos Software replied July 28, 2022

Hey there! Thanks for writing a review of my app; greatly appreciate it. There might be some confusion here, as Filemonk does not have a feature to auto-email new links to customers when products are updated. I'd love to understand more about what happened. Please do check your email! Look forward to hearing from you. - Kartik

Edited October 17, 2022

Pretty Grandmillennial Clipart Shop. The best on Shopify yet! This app is the best app for handling digital downloads, the interface, the ease of use and even being able to customize the button colors and adding your logo, it really is perfect for my business. Update- I've been using it for almost 2 months and it's been flawless! Still loving it!

Prettygrandmillennial
Canada
About 1 month using the app
October 15, 2022

We're absolutely loving Filemonk at CG Hacks! We sell large digital downloads (1GB-5GB) and are able to work with customers easily through this system! The implementation the customer account downloads, and custom branding in the Pro plan is stellar! We would definitely recommend this service. The customer support is amazing and store implementation is a breeze!

CG Hacks
United States
5 months using the app