Digital Downloads ‑ Filemonk
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Reviews (505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.
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I really like this app, it's fairly priced, works reliably, when I've reached out to support they've been helpful.
The downside for me is I really want to see an API built so I can automate the upload of my items, the CSV method just doesn't doesn't cut it. I've asked a few times but the response has been lukewarm.
Ultimately because of this I think I will end up having to develop something in house that meets my needs as I spend more time uploading files than I do on any other aspect of onboarding a new item.
Easy peasy and super great support!
도메인 변경 후 다운로드에 문제가 생겨서 챗팅으로 도움을 요청했는데 응답이 빨랐고 바로 수정해줘서 감사했어요
친절한 리뷰 정말 감사합니다! 😊 도메인 변경 후 다운로드 문제를 해결해 드릴 수 있어서 정말 기쁩니다. 신속한 지원 덕분에 문제가 빠르게 해결되었다니 저희도 만족스럽습니다.
앞으로도 도움이 필요하시면 언제든지 문의해 주세요. Filemonk를 선택해 주셔서 다시 한번 감사드립니다! 💙
Momna Kamal | 선임 기술 지원 전문가
Great App!!
Easy to use!
No i didnt wake Hassan, he wasnt dreaming after all, spot on, 3 cheers
I had an issue with customers downloading their ebook and they fixed the issue is under 30 mins! Thank you so much for making my customers your priority!
Works great, easy to use
Love It
This app has been pretty straight forward to set up, and help has been great. Chat was very responsive, and I was able to get help from someone on a Sunday and the issue was resolved quickly. I recommend this as a great digital download solution, especially for smaller businesses just getting started.
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :)
Please let me know if you require any additional assistance with setting up our app.
Best Wishes!
Hassan Khan | Technical Support Specialist