Digital Downloads ‑ Filemonk

Very well integrated into Shopify, with the ability to offer a download per variant. We love it and are building our business on it!

Wow, thank you Filemonk for making this migration seamless. I had been using another app for 9 years but with changes on their end I needed to find another option.

I compared a lot of apps and Filemonk had all the features I needed (unlimited orders, no bandwidth limits, ability to update files and email your customers etc). The interface is very easy to navigate, their support team are incredibly helpful and quick to respond. Very happy with this decision and it was a lot easier to migrate than I thought it would be.

We use Filemonk to send digital instructions for our physical products. It has worked very well for us, and the tech support has been excellent. I’ve been very pleased with the results of this app so far.

This is a GREAT download app! I started on Shopify using Shopify's Digital Downloads app, but then they stopped updating it and had to search for an alternative. We used Big Digital Downloads, but found most of my customers emails were being filtered, it was hard to resend download links, and then the links began getting blocked as spam. Very annoying!

I reached out to Filemonk to check that they used another system for managing the links and getting the downloads to customers. Very impressed, very easy installation and now when a customer doesn't have a download, I can easily copy and paste the tracking link within the order - OMG! SO EASY! - so I don't have to go hunting through the app to find stuff. It's all right there in the customers original order.

The only thing that I'd love to see improved is a way to see a product and list of all of its variants with the file name next to them all on one screen. This would allow me to double check on products that have 12+ variants that I've selected the correct file to go with each variant properly. I found it a little clunky at first when working within that type of product.

Overall, I'm absolutely delighted with this app and wish I'd switched to it years ago. Thank you for making a great product!

Really glad to have found Filemonk. It's very easy to use and it's very helpful having the option to provide our customers with a Digital version of the products they choose.

I have always received quick help when I message the team with questions.

I'm just starting out with digital downloads from my store and I have to say, Filemonk is easy to set up and delivers a great product to my customers. It's no hassle, easy to use, and good looking from the customer side. Their free subscription is great for getting started and I imagine I will be upgrading soon because I'll be getting a lot more traffic with this app.

Wow! Filemonk is the app that I've been looking for to sell and download my digital files. I tried many, but the help I received (my tech knowledge is just ok) to get things up and running was phenomenal. Nagaraj, who I worked with, understood all the Shopify nuances helped me greatly. I so appreciate the support and the quick response times when I asked questions. Get. This. App.

We knew Filemonk would be the right solution for us in handling our digital software sales after we saw the features it provided with auto-generated license keys and product building capabilities.

After we used the app for several weeks we had some very unique issues to which Filemonk very quickly responded to and even assisted us with enhancing our store and customers' experience.

This is hands-down the best app company we've used with Shopify and highly recommend it for any one else looking to do digital product sales!

It is a quite a useful app for us to sell license keys of a software to customers. Although they don't offer live chat customer service, their email response is quite fast.

Excellent responsive service and good functionality but really let down by inability to customise download page both for look and features. Mine is a gift product, an album of music for very young children, sent as a download and it looks rubbish and amateur. Particularly compared to the sleek Shopify look. Please please improve the download page or give developers access to the files so they can customise. Also not having the ability to bundle as a single download file is not ideal (have to download each file individually). Make a purchase and you'll see what I mean. Hope this feedback was helpful.