Digital Downloads ‑ Filemonk
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Reviews (505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.
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Love this app, it's easy to use and works great for my store.
j'ai eue un très bon service de la part de l'employé qui s'est occupé de mon cas.Après quelques vérifications, il a réussi a faire fonctionné ce qui n'allait pas avec mon site.Je suis ravie et cela fut d'une grande aide pour moi.Je le remercie infiniment"
Love this app! I sell digital templates and my customers instantly get their download after purchase. The free version comes with 50 emails per month which is perfect for my small business! Support is fast as well.
really good customer service Arab was great
Easy to use and I got fast support when needed :)
I’m new to Filemonk (and indeed Shopify) and am very impressed with help received from Hassan.
I’ve managed to set up the download link on the customer thank you page which is exactly what I wanted.
Hassan checked that everything was working ok at his end and I’m no longer confused.
Update: had a new query and was helped by Shashi. Very patient. Ultimately this is a great app for sending files I am very happy with it.
Nagaraj was extremely diligent in helping me resolve a string of technical issues with my Shopify store using the Filemonk app. He carefully reviewed the problem, worked with me step by step to fix it, and his knowledge was clear throughout. The customer service was top tier, and I would absolutely recommend Filemonk knowing their support team is this dedicated.
Thank you so much for the thoughtful review! I'm really glad I could help you resolve the PDF protection issue and update the data step by step. It means a lot to hear such kind words about the support experience. We’re always here to help!
Nagaraj | Technical Support Specialist
So far this app has been easy to use and works well.
Once I attach the file to the product advertised for sale, I do not have to do anything else. When a customer purchases the product the file is sent to them instantly.
I tested it out by buying one of my products using a different email address and I received the file. So far I have not received any complaints from my customers so I feel assured that they have received the digital products that they purchased as well.
I will definitely recommend that everyone selling downloadable products give this app a try. There are different levels of plans you can get and the prices are reasonable.
Excellent app!
Solves a lot of pain points in software delivery. At first, it didn’t cover some of our use cases, but the team has been amazing. Big shoutout to Kartik and Sandesh - they listened to our problems and quickly built features just for us. Thanks to them, we could move faster without losing confidence in the product.
Highly recommend!
No complaints here. I've been using it to sell sample packs, and so I can include downloads with music purchases. It's been working out well and it's really easy to understand and use, unlike many other Shopify apps. Thanks Filemonk!
