Hulk Contact Form Builder

Hulk Contact Form Builder

Reviews (2,036)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and intuitive, even for non‑technical staff. It’s used for many form types—contact, registrations, quotes, surveys, and product requests—with strong customization like hidden fields, autoresponder emails, and workflows. Forms look professional and embed smoothly. Many report reliable performance over years and multiple stores, and describe support as fast, patient, and proactive with custom solutions and theme fixes.

March 23, 2022

Needed a new form for careers page. Was having trouble figuring out where to paste the code and a chat representative sent over an easy-to-follow video demonstrating where to go in my own shop. Additionally, the address element auto-populates a box with "province" rather than "state" and another simple chat and a representative fixed it for me once given the correct access (sent an email and I accepted their request to access).

Bending Branches
United States
About 2 years using the app
HulkApps replied April 28, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback.

It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

Edited May 16, 2023

As our theme didn't support its own Contact Us form we came across the Hulk Form Builder. This is an amazing app, with a very user-friendly interface, and easy to operate. The Hulk support team has been amazing and was very supportive of getting us set up.

We would recommend this app to anyone who looks for a fast and easy solution with the potential to upgrade and integrate other tools such as Google Analytics or Tag Manager.

PieceMaker
United States
About 2 hours using the app
HulkApps replied May 18, 2023

Thank you so much for your kind words and 5 star review! We are so glad to hear that you found our Hulk Form Builder app easy to use. We are also delighted that the customer experience team was there to help you get set up. We put a lot of effort into ensuring our app is user-friendly, which is why we are thrilled that it met your expectations.

We are always excited to hear feedback about how our app is helping people with their needs. We look forward to seeing if there are ways we can further improve our app and add new features and integrations to make it even better. Thank you for taking the time to leave us a review and we hope you continue to enjoy using our app!

Cheers! :)

March 21, 2023

I needed a form to collect information for device activations. After searching and trying a few I settled on Hulk Form Builder. I found it very easy to use, and the customization is amazing. Adding the completed form to your page is super easy as the app does it for you. Make sure to enable the app in the App embeds section of your site other wise your form wont show. I reached out to support and they quickly helped me out with this.

PositionTech
United States
1 day using the app
HulkApps replied March 31, 2023

Thank you so much for your kind words! We are delighted to learn that you’ve had a great experience with Hulk Form Builder. We are always looking to make the experience more user-friendly and appreciate your feedback. We’re thrilled you found it so easy to use and customize, and glad our customer service team was able to assist you with the App embeds section. We strive to provide the very best customer experience for all of our users and are pleased that we achieved this for you and your device activations.

May 26, 2021

Customer service is not helpful. We have 3 forms on our website we rely on, but this app has been working incorrectly for at least 3 weeks. I've asked several (4 times) times for help, I've sent and resent concise information, but in the end no help received. The last response I got (6 days ago) was "I'll forward this to the developers and they'll get back to you once its done". Still no response. The app is useless if we can't get it to work.

T&T Liberty Safes
United States
Over 1 year using the app
HulkApps replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having.

Thank you for letting us know about this. Your feedback helps us get better.

November 16, 2021

Contact Support I truly mean that. I spent hours building a very detailed form only to stall trying to install it. I spent days attempting to figure it out myself. I contacted support at 1am using the chat feature. Sanjay responded within seconds and solved my headache within a min. We all think we know everything until we don’t. This program and the team behind it know their stuff %100. I couldn’t recommend this enough. Thank you again Sanjay.

VectorDesignsArizona
United States
2 days using the app
HulkApps replied November 16, 2021

This review made our day! We are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

Edited July 15, 2020

I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.

UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.

Nfinity
United States
23 days using the app
HulkApps replied March 21, 2023

Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.

May 7, 2018

Exactly what I needed. Very user friendly. I need an form that could collect receipts. Forms online with this functionality charge because they know it's high in demand. I am glad HulkApps made this feature free. The app itself tends to freeze for a few seconds and I'm not sure what's causing it. However, there is no issue with the app or how it works while live on the website. I am very please with the functionality and user friendliness of this app.

Innovo Groups Usa
United States
36 minutes using the app
HulkApps replied March 8, 2019

We are glad you gave us a shot. We agree that we need to improve our app constantly to help you. We promise to get better with time. :)

April 30, 2020

Definitely 5 stars! Great app and brilliant support, I absolutely recommend these guys. The Form Builder App helps us gather valuable leads and customer message which are like gold to us.
On a very rare occasion that we thought that we had an issue, which actually was not the fault of the app they still offered advice anyway.
Great App, Top service and all done in a friendly and professional manner. Well done and thank you from all of us at The Great British Garden Company

The Great British Garden Company GmbH
Germany
About 2 years using the app
HulkApps replied April 30, 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Have a beautiful day!

Edited January 10, 2022

At first, I was unable to get my stripe payment system working on my form. For some reason, the contact customer support form was not working which made it frustrating on my end. The team was able to get back to me and resolve my issue in a timely manner. I appreciate all the help from the team and the form is now working smoothly. Sorry, for the poor review at first. Everything on the app works as advertised and their customer support team was there to help me when I needed it.

Forever Curls
United States
2 months using the app
HulkApps replied January 5, 2022

Hi there, thank you for your review!
Please accept our sincere apologies, I will create a ticket manually from our side so we can proceed to help you with the issue you are facing.
Check your inbox for an email we have sent you.

Edited October 4, 2019

App stopped working. Can no longer access any of our webforms. Tried going in today and it is loading super slow (keep in mind no other app is performing like this). All I see is an icon of a man with a jet pack (guessing their loading icon) but I cannot access any of the webforms. Its as if we are locked out.

I liked how the app worked and functioned but if I cannot access the app or my webforms its pointless for me. I did not enjoy that I could not access my webforms, that was a disappointment......

Smart Pressed Juice
United States
2 months using the app
HulkApps replied November 11, 2021

Thank you for taking the time to write us your valuable feedback.
Our manager will be contacting you in hopes of amending the issues you were having.
We hope everything works out in the end.