Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,607)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is intuitive to set up and great for creating highly customized, professional forms without coding. It’s used for contact, enquiry, custom order, referral, and service workflows, with features like conditional logic, multiple forms, submission tracking, custom CSS, SMTP, instant notifications, and reCAPTCHA. Merchants report reliable performance, smooth Shopify integration, and fast, proactive support that often includes custom code help—even on the free plan.

April 13, 2025

This is truly the best forms app available. In terms of features available, it cannot be beat. I needed the following: ability to both embed a form or put a bubble in the corner of the screen that someone can click to open the form, ability to change the “sent from” email address on submission emails, ability to change the name on submission emails, confirmation emails sent to customers, reply-to email address is the customer’s email address (so I can quickly respond without copy/pasting their email in the to field).
Lastly, this is a huge feature: integration with shopify and Klaviyo (and I’m sure others, but these are the two I use) allow you to map a field in the form to the marketing consent field in shopify/klaviyo. This is a huge feature missing in other apps, as it seems others allow you to add all submissions to the marketing list, but are missing that conditional consent feature. If you want to only subscribe those that consent, you're out of luck.
And I’m sure there’s other features I’m using that I’m forgetting about right now. This app was able to do all of this.
The configuration did take some figuring out and contact with support. Support is quick to respond and very helpful.
The price is extremely reasonable for this app. I am able to do all this with the Premium subscription. Highly recommend!

SKYMO USA
United States
About 1 year using the app
April 9, 2025

It was easy to set up by myself, and it gave enough options for it to fit the style of my theme and website.

When I encountered a problem with how it performed on mobile devices, I tried contacting them on the support chat with no luck. However, Emma, replied directly, and her support to fix the problem was impeccable.

Oro Muisca
Denmark
16 days using the app
April 7, 2025

Great app and very intuitive for someone who has never used
Shopify before. Their customer support team is awesome too! They are extremely quick to answer and really dig into the problem to help come up with a solution - even if it means helping write a custom css code. 10/10 Recommend!!!

The Menu Shop
United States
14 days using the app
April 5, 2025

This app is the best bang for your buck I think. Most rich features for the lowest price. I won’t lie I wish it had more features to better suit my needs but honestly plenty of other apps didn’t have all the features I needed and they were way more expensive. This app still has plenty of features to really customize but where they really shine is their customer service is almost immediate. Best bang for your buck and customer service is always there to help

Goldgar Services
United States
5 months using the app
April 2, 2025

I’ve been using this form builder app for a while now, and I’m really impressed with how easy it is to use and how powerful the features are. Setting up custom forms on my Shopify store has never been easier. Whether I need a simple contact form or a complex product inquiry form, this app delivers every time.

Customer support is also top-notch – they were quick to assist when I had a question, and their responses were really helpful. If you’re looking for a reliable and feature-rich form builder for your Shopify store, I highly recommend this app. It’s a game-changer!

Panda Kitchen and Bath
United States
10 months using the app
April 2, 2025

Disappointing experience—I spent considerable time setting up the form, which I found to be unintuitive. After saving the form without publishing it, I expected it to be accessible as a draft or listed for future editing. However, it appeared to have vanished entirely. The lack of a clear, user-friendly saving process is frustrating. I've decided not to continue.

Smart Gift Co.
United Kingdom
41 minutes using the app
March 26, 2025

This is an intuitive, powerful form-building app that integrates seamlessly with Shopify. If you want to intake customer groups/types or garner feedback on your offering with simplicity, I recommend this app. Additionally, the customer support is excellent. Thanks to Emma for your help:)

VORZANI
United States
2 days using the app
March 17, 2025

I'm on a paid plan and can't get support to fix my form. The form appears transparent on my site. There is no obvious way to fix it. It's been days with no updates and I have checked in everyday. Notice that most of the reviews are about the quality of support? What does that tell you about how well the app works?

Eclipse Optics
United States
7 months using the app
March 11, 2025

I was struggling to configure Google reCAPTCHA and set up custom lists in Klaviyo for my Shopify store, but this app made it super easy! The setup was straightforward, and the step-by-step guidance saved me a ton of time.

fourthfrontier-dev
United States
About 6 hours using the app
March 11, 2025

My Shopify store has been using the Powerful Form builder for my quote form, with great results. When Shopify said I would need to update or delete the app, I was worried that I would have to start over.

I reached out to the Golo support team and heard back within an hour. They updated the app and now my pages can be updated.

Reat Job Golo Team

MyEnvelopes247
United States
About 3 years using the app