Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,607)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is intuitive to set up and great for creating highly customized, professional forms without coding. It’s used for contact, enquiry, custom order, referral, and service workflows, with features like conditional logic, multiple forms, submission tracking, custom CSS, SMTP, instant notifications, and reCAPTCHA. Merchants report reliable performance, smooth Shopify integration, and fast, proactive support that often includes custom code help—even on the free plan.

July 18, 2025

I’ve been using this app to set up forms on my new website theme, and so far everything is working well! I did run into a couple of small issues during setup, but support (Emma) was quick to respond and helped me get everything resolved—much appreciated. The team seems very responsive to inquiries, which I really value. Great experience so far overall.

LeHays Shaker Boxes
United States
6 days using the app
July 16, 2025

Powerful Form Builder is a game-changer for our Shopify site—its intuitive drag-and-drop interface makes building complex forms a breeze. We recently had an issue, but their support team jumped in and resolved it quickly and efficiently. Solid app with responsive support that gets the job done.

CableOrganizer
United States
8 months using the app
July 11, 2025

Had an issue with my form appearing theme preview, Emma was able to quickly assist with the fix! Turns out it was a formatting issue. I tried again on my own for the next form by copying the shortcode and pasting as CTRL +Shift +V instead of just CTRL+V. that seemed to do the trick too.

Wanderlust + Co
Singapore
3 months using the app
July 8, 2025

This app is very easy to use and works perfectly as what I needed. A big shout out to their customer service team, especially Emma! She's been super helpful and very responsive via both live chat and email. I've enquired about how to fix the font and background colour and she's worked with their development team and fixed it for me straightaway. Highly recommend!

Laft Pet
Australia
6 days using the app
June 30, 2025

We have not used the app for long, nor in a live setting yet, but for our purposes, it is a superb application. We are using this for a couple of workflows that we put our customers into when we need them to upload photos in addition to providing other information, such as text input, contact information, etc. The support we received while in draft was superb—super quick and easily solved the issue.

Home & Kids Co.
United States
13 days using the app
June 20, 2025

I have used other form builders in the past. I do prefer this one as you can create forms with out having to be a coding expert. It is easy to use and we have used it to create several different forms on our landing pages. Tracking is great on the forms using the hidden fields. Support is good, sometimes a bit slow due to time zones but they have been helpful in checking settings are correct and a few minor design improvements. I will recommend to anyone who needs a good form builder.

Mats4U
United Kingdom
2 months using the app
Edited May 6, 2026

The app is very easy to use and customisable. I have had it for a few years now. Great support team if you have any questions. Shout out to Emma who answered my questions and resolved my small issue super quick!

mākoha designs
Australia
Over 4 years using the app
June 11, 2025

We've been using this app to set up our contact page, and it's been brilliant! Super easy to use and customise. Big thanks to Vic and Emma from the support team, they really went above and beyond to help us out and make sure everything worked perfectly. The support has been top-notch. Really happy with the app and would definitely recommend it to anyone looking for a reliable contact form solution.

Arbortec Forestwear
United Kingdom
6 days using the app
May 20, 2025

This app has been helpful in building & adding forms to our site and allowing customers to provide more information. Emma from support was responsive and quick, helping us implement the changes we needed.

Iron Wing Parts
United States
Over 1 year using the app
May 2, 2025

Great app and great support.
The app was able to meet all our needs and had the flexibility to customize everything we needed and create efficiencies for our team. I had questions and when I contacted support responses were incredibly fast and help. Their how-to instructions are great too!

Antech Canada Limited
Canada
2 days using the app