Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,607)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is intuitive to set up and great for creating highly customized, professional forms without coding. It’s used for contact, enquiry, custom order, referral, and service workflows, with features like conditional logic, multiple forms, submission tracking, custom CSS, SMTP, instant notifications, and reCAPTCHA. Merchants report reliable performance, smooth Shopify integration, and fast, proactive support that often includes custom code help—even on the free plan.

October 6, 2025

I tried a few apps and it was so tough to find a good one with all our needs. Also, we wanted to be behind a button the popup. And this app did it!

I had one technical challenge, but Emma helped me. She went so far to discuss it with the developers and everything worked out perfectly!

Thank you

Arkive
Netherlands
About 2 hours using the app
October 3, 2025

We’ve only been using this app for a couple of months, but after searching endlessly for a sign-up form that checked all our boxes (especially custom fields for states, countries, etc.), we’re so glad we found this builder. Customer support is also super responsive (s/o Emma!)

Russell Peters Official
United States
5 months using the app
October 1, 2025

We use Powerful Form Builder to run multiple registration forms for different campaigns. It’s been reliable overall: multilingual forms work well, new customers are created automatically, and confirmation emails go out as expected.

When we did run into a couple of issues, support was quick and thorough, special thanks to Emma, who was amazing and made sure the problem is solved.

Kingspan store België | Branddetectie | Kingspan Light + Air Belgium nv
Belgium
7 months using the app
Edited March 13, 2026

Average support time, 3 seconds.

Also the best app for form building. I have tested several.

I have had like 5 tickets in the past and every time I dealt with EMMA. I thought she was the owner of the plugin since she cares so much.

Incredible person, incredible app. What a success story!

Metallium
South Africa
About 1 year using the app
September 17, 2025

We had an issue with our webforms not being received correctly.
We reached out with the issue and Emma responded within an hour or so to help address it.
Changes were implemented almost immediately and our issues were resolved within a couple hours which was great.

The Colour Cartel
Australia
Over 3 years using the app
August 25, 2025

The forms are great. The UI could use some improvement and a few more features, but overall I'm a fan. The customer support is excellent also.

Rogue Lab
Canada
About 2 months using the app
August 20, 2025

Great support. We had some issues with receiving submitted forms, and Emma sorted it out quickly. Really appreciate her help with the teething problems. Also love how sleek and intuitive the form design options look!

Running Lab Singapore
Singapore
About 23 hours using the app
August 7, 2025

This is a great app to add custom forms to your website and the support team makes it so much better because they're very responsive. Emma was able to fix our issue on the spot. I highly recommend this app, especially to those looking for fully customizable forms.

The Salt + Light Home
United States
9 months using the app
July 31, 2025

absolutely the worst support. Numerous attempts for a little help and no effort at all. Super buggy. Simple things like "after submit" goes to correctly different URL. Add to cart functionality from form, adds wrong item despite correct item being in thier app. Would definately recommend another form app.

iReliev
United States
10 months using the app
July 23, 2025

Great Support! They were quick to respond and super helpful with implementation. We had an issue with mobile view and tracking user, their team provided a clear solution. Really appreciate how responsive and knowledgeable they are.

Highly recommended if you care about reliable tracking and customer experience.

Schild Inc
Netherlands
Over 1 year using the app