Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,607)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is intuitive to set up and great for creating highly customized, professional forms without coding. It’s used for contact, enquiry, custom order, referral, and service workflows, with features like conditional logic, multiple forms, submission tracking, custom CSS, SMTP, instant notifications, and reCAPTCHA. Merchants report reliable performance, smooth Shopify integration, and fast, proactive support that often includes custom code help—even on the free plan.

June 2, 2026

Sehr schnelle Hilfe bei Fragen von Taylor, App bietet insgesamt super Funktionen.

Monello Tierurnen
Germany
17 days using the app
April 20, 2026

Very quick support rendered by Emma the moment I opened a ticket, thank you and I appreciate it very much!

gripjammers
Singapore
Almost 3 years using the app
December 26, 2025

The form itself works well, and I use it across several other websites. However, it does come with a number of missing features and recurring issues.

For instance, unlike many comparable services, there is no option to delay the autoresponder. Having this capability would be a meaningful improvement.

In addition, design-related problems occur every time I install the form. It also happens every time I update my theme. Resolving them usually requires contacting the developer and going through unnecessary back-and-forth, which can be both frustrating and time-consuming, especially under tight deadlines. In practical terms, you should be prepared to spend extra time troubleshooting before the form functions smoothly and looks the way it should.

The core issue is that each time, I have to explain the exact same problem to the developer from the very beginning, as there doesn’t seem to be any internal note-taking or record-keeping. Repeating the same troubleshooting cycle every time is both inefficient and unnecessarily time-consuming.

Monah Zayn Belly Dance Yokohama
Japan
About 2 hours using the app
December 16, 2025

Does what it is supposed to do. Had an issue with displaying in Firefox and they fixed it quickly

OnlineOrganics
Canada
Over 1 year using the app
December 11, 2025

A powerful and highly customizable form builder that integrates seamlessly across our workflows. Embedding forms into our funnels has been effortless, and the flexibility of the customization options is excellent. When we encountered an issue, the support team responded quickly and had everything resolved within hours.

Pangaea Patio
United States
About 1 month using the app
November 26, 2025

Fantastic support, they had an actual human (thanks Emma!) who updated the CSS for a form to match my website. The reason for 4 stars is that the Pro paid plan should include the "Date Field" form element, it's a pretty basic feature :)

MaestroDMX
Canada
About 4 hours using the app
November 25, 2025

Emma from support solved my form issue fast and clearly. I wasted hours trying to fix it myself, and she handled it in a few minutes. The app works exactly how I need now, and the support is genuinely helpful. Definitely worth installing.

ServingSomeLines
Lithuania
About 1 month using the app
November 25, 2025

The only issue I've had so far has been user error and Emma was extremely quick to respond. The form builder has performed perfectly and was very easy to integrate.

Wildflower Paper Company
United States
About 1 month using the app
October 29, 2025

I encountered some display issues when using Powerful Form Builder to add a custom form to my product page.
Emma from the support team was very patient and professional, guiding me step by step and responding quickly.
The app is powerful, and the customer service is excellent — highly recommended!

Chery Industrial
United States
Almost 4 years using the app
October 14, 2025

Emma supports very fast processing, and we use it on all five of our sites. It integrates with Zapier. Integration with meta pixels and Google Ads tracking would be even better. Tracking is possible now, but you have to go to the ad settings yourself. However, this form is currently the most powerful and beautiful tool I've used.

Alpha ESS South Africa (Pty.) Co., Ltd.
South Africa
4 days using the app