Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,614)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is intuitive to set up and great for creating highly customized, professional forms without coding. It’s used for contact, enquiry, custom order, referral, and service workflows, with features like conditional logic, multiple forms, submission tracking, custom CSS, SMTP, instant notifications, and reCAPTCHA. Merchants report reliable performance, smooth Shopify integration, and fast, proactive support that often includes custom code help—even on the free plan.

March 12, 2024

It has been over a year since we started using Powerful Contact Builder, and I must admit that it has all the necessary features and is easy to manage. Most importantly, whenever we faced any problem, we were able to solve it quickly with the help of the support team. Especially Emma! She has a lot of patience to listen carefully and answer all the questions.

REPART
China
About 1 year using the app
March 11, 2024

Excellent customer service and the forms are easy to use and intuitive. I have used several different form builders, but this one works the best without issue and does everything our company need the forms for.

Restorative Care of America, Inc.
United States
5 months using the app
Edited August 24, 2025

We've used Form builder for a couple years now and recently upgraded to the Premium Plan it is a vital part of our daily website communications.

Had an issue and it was fixed extremely promptly by Emma, thank you so much, keep up the great work!

Lattanzios
Australia
About 4 years using the app
March 4, 2024

Really great app that has functionality I couldn't find in other Contact Form apps. Working with Emma and the team is really easy and they make changes quickly and easily.

We use a custom theme so app integration is usually quite difficult however, with the support from the Developers it's been really easy :)

FilterFinder
United Kingdom
6 days using the app
February 21, 2024

We've been using this app with our web store for a couple months and it has been very helpful. The development team has been extremely responsive despite the time zone difference, sometimes sending responses to us on weekends and holidays (don't work too hard you guys!!). We've had no major issues, and the app/devs always seem to have a solution for any problems that have come up. They even wrote some extra code just for us for a specific use case! 10/10.

Fred Segal Home
United States
About 1 month using the app
February 18, 2024

Generally looks powerful on the surface, and lots of options, but the ability to customize the forms is absolutely abysmal. Ended up having to write custom CSS to do something as simple as change the background colors of the text fields. Not to mention support is absolutely terrible - they respond to me at 2am CT, meaning there can be no meaningful dialog.

Look elsewhere for a form plugin

Fresh Pickle Designs
United States
3 days using the app
January 31, 2024

Powerful Contact Form Builder works so seamlessly in the background, you'll forget it's there! When our reg page stopped working after we implemented a new website design, we reached out to the Form Builder team. They immediately responded to our help request and made sure our webpage was back up quickly. We are very happy with the app and the team's fast response when a problem happened. I would recommend this product to others.

Gladly Family
United States
Over 2 years using the app
Edited December 3, 2025

One of the reasons we moved to Shopify was that our previous CMS webforms were starting to give us issues. Globo webforms have been robust, easy to edit and with fast support.

CTTC Bike Tours
Portugal
Over 3 years using the app
January 17, 2024

This app is awesome! Not only is it easy to use, it also integrates with multiple other services making data sharing and trigging workflows seamless. The customer support is outstanding, Emma is so quick to reply and get any issue sorted swiftly. Highly recommend.

The House of Golf
Australia
About 1 year using the app
January 15, 2024

Used this app successfully for several months before switching themes when it stopped working. Contacted support and had the issue resolved with a few hours, thanks guys!

Aerolab NZ
New Zealand
About 2 years using the app