Powerful Contact Form Builder
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (2,614)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is intuitive to set up and great for creating highly customized, professional forms without coding. It’s used for contact, enquiry, custom order, referral, and service workflows, with features like conditional logic, multiple forms, submission tracking, custom CSS, SMTP, instant notifications, and reCAPTCHA. Merchants report reliable performance, smooth Shopify integration, and fast, proactive support that often includes custom code help—even on the free plan.
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It has been over a year since we started using Powerful Contact Builder, and I must admit that it has all the necessary features and is easy to manage. Most importantly, whenever we faced any problem, we were able to solve it quickly with the help of the support team. Especially Emma! She has a lot of patience to listen carefully and answer all the questions.
Excellent customer service and the forms are easy to use and intuitive. I have used several different form builders, but this one works the best without issue and does everything our company need the forms for.
We've used Form builder for a couple years now and recently upgraded to the Premium Plan it is a vital part of our daily website communications.
Had an issue and it was fixed extremely promptly by Emma, thank you so much, keep up the great work!
Really great app that has functionality I couldn't find in other Contact Form apps. Working with Emma and the team is really easy and they make changes quickly and easily.
We use a custom theme so app integration is usually quite difficult however, with the support from the Developers it's been really easy :)
We've been using this app with our web store for a couple months and it has been very helpful. The development team has been extremely responsive despite the time zone difference, sometimes sending responses to us on weekends and holidays (don't work too hard you guys!!). We've had no major issues, and the app/devs always seem to have a solution for any problems that have come up. They even wrote some extra code just for us for a specific use case! 10/10.
Generally looks powerful on the surface, and lots of options, but the ability to customize the forms is absolutely abysmal. Ended up having to write custom CSS to do something as simple as change the background colors of the text fields. Not to mention support is absolutely terrible - they respond to me at 2am CT, meaning there can be no meaningful dialog.
Look elsewhere for a form plugin
Powerful Contact Form Builder works so seamlessly in the background, you'll forget it's there! When our reg page stopped working after we implemented a new website design, we reached out to the Form Builder team. They immediately responded to our help request and made sure our webpage was back up quickly. We are very happy with the app and the team's fast response when a problem happened. I would recommend this product to others.
One of the reasons we moved to Shopify was that our previous CMS webforms were starting to give us issues. Globo webforms have been robust, easy to edit and with fast support.
This app is awesome! Not only is it easy to use, it also integrates with multiple other services making data sharing and trigging workflows seamless. The customer support is outstanding, Emma is so quick to reply and get any issue sorted swiftly. Highly recommend.
Used this app successfully for several months before switching themes when it stopped working. Contacted support and had the issue resolved with a few hours, thanks guys!