Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app significantly cuts shipping costs versus Shopify and Canada Post, especially for Canadian‑to‑USA and LTL shipments. They like the seamless Shopify integration with automatic order import, fulfillment, tracking, and live multi‑carrier rates at checkout. Many find the workflow intuitive, with easy label and batch printing, pickup scheduling, and boxing tools. Long‑time merchants highlight reliable performance and responsive, hands‑on support.
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Wow. It's about time we get a shipping app like this. We love it. The way it streamlines the process. No more cut and paste addresses or even fulfill or enter tracking numbers. It does it all for you. A few clicks, print the label and you're done. It fulfills the order and automatically sends your templated shipping confirmation email to the customer. Not only does it make it easy but their shipping prices are the best I've seen and the app really gets an accurate rate for each product you offer. I have the app on both of our Shopify sites now. If I could give it 6 stars I would. You need this.
AN ABSOLUTE MUST FOR ALL CANADIAN SHOPIFY STORES
We've been looking for a shipping solution within Shopify that will send tracking info direct to our customers, and Freightcom covers that. Along with, auto populating your customer's info from the order, and offering real time LOW rates. We've shipped with other 3rd parties and Freightcom in 9/10 postal codes were less expensive. Working with Freightcom is a no brainer. It's been about a month that we've signed up, used the service for Shopify orders as well as phone orders and are 100% satisfied with everything including their customer service.
Well done Freightcom!
Just started using the Freightcom Shipping app and it has been absolutely amazing. Freightcom has made it possible for us to ship easily and cost-effectively to our customers.
The automated shipping process makes it easy for me to focus less on shipping and more on my store. The customer service has been great and very helpful every step of the way- no long wait times on the phone, they respond immediately! The boxing algorithm provides my customers accurate real-time discounted rates from a variety of top carriers and automatically fulfills the shipping orders. You can schedule pick-ups and batch print the shipping labels directly from the app.
Highly recommended!
Note that you need to be able to use 3rd party shipping integrations to use this app. Otherwise as others have said, the support is top-notch.
Thank you for the review! We appreciate the feedback.
This is good until it works. So many errors happens and I reported about 10 times so far. They say 'We will pass this to tech department' and nothing happens. Pricing is competitive.
Thank you for your review! Our notes indicate our tech support team has made numerous attempts to contact you on the phone to help troubleshoot your issue. Please contact us at 877-335-8740 and we will happily assist.
Love it! Roy is great and quick to reply. User interface is seamless as well. Prices are great and I love that I can compare against all couriers. Integration to Shopify and Etsy is amazing!!
Thanks for this amazing review! We're pleased you've found this application useful for both your Shopify & Etsy stores. Happy shipping!
Very good for getting reduced rates. Suzanne is fantastic with getting back on anything I email her on. When this whole covid 19 thing happened she reached out to check in and offer help and I really appreciated that!
I stumbled upon this app by pure luck, it is the best shipping app for canadians. Their prices are unbeatable, trust me I have tried finding better pricing, no other companies came close. I also spoke to their agent and customer service is fantastic. I RECOMMEND++++
Thanks for the review. We're glad that you were lucky enough to find our app and that you found it to be so helpful. We appreciate all the kind words and for recommending ClickShip to others. Happy shipping!
App works very well and it's great having this option during the Canada Post strike. I had a problem - one of the carriers - DICOM didn't deliver and even tried to charge me for returning the item to me. It took a while but eventually it was resolved and I received a credit for the non-delivery. Thanks, Freightcom.
This Freightcom app is very easy to use and the customer service from Jay P. is second to none.
He's prompt and smart and anytime I had any questions he personally reached helped me or he had someone contact me with solutions and answers.
If you are a Canadian small business that relies on shipping nationwide or internationally you need this app!!
Thanks Freightcom and Jay!!
Taylor
ATPRO Powerclean Equipment Inc.