Reviews (150)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty app drives measurable results, including higher retention, repeat purchases, and average order value, with some reporting ~1.5x sales. They like the flexible points, tiers, missions, referrals, and dynamic discounts, plus strong Shopify POS and Judge.me integrations that can replace multiple apps. Many highlight deep customization, clear reporting, smooth migration, good free/trial value, and fast, proactive support focused on growth.

Edited June 16, 2025

20250616の追記:『game ball』めちゃくちゃ誠意ある会社
まだ、顧客数が目標に達していないため、少しの期間休止したいと考え顧客データや記録を失わないで一旦休止する方法を相談させていただきました。今回のご担当は、Kareemさんです。費用が発生しないで休止状態にする方法と再開する際のことも含め非常に誠意ある操作の解説をいただきました。大変丁寧で、具体的、わかりやすい誠意ある解説に本当に感謝の気持ちが溢れました。早く目標を達成して、再開したいと強く思いました。引き続きサポートをよろしくお願い申し上げます。ありがとうございました。
 
=ここからは、以前のレビューです。=
このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。

age-design shopify store
Japan
Almost 3 years using the app
January 30, 2025

I still haven't used the app practically as my website still didn't launch.. however, I would like to say that I'm very happy with the customer service in the fact that you can always schedule a call with an informative representative who explains everything thoroughly.. Hopefully, the usage experience of the app is of the same quality. one thing Gameball needs to work on though, is making the app more mobile friendly...

Adams For Men
Egypt
About 2 months using the app
December 18, 2024

Great service

Jedlee
Saudi Arabia
10 months using the app
July 22, 2024

Great app so far! Excited about rolling the premium features out fully over the next few weeks!

Oluzu Swim
United States
About 1 month using the app
Gameball replied July 24, 2024

We're excited for you, Tia! Thank you so much for your review

June 20, 2024

i am in the early stages of development but this app seems to be great and easy to use so far, with fantastic customer service support!

reativ
Australia
4 months using the app
Gameball replied June 24, 2024

We hope it stays up to your expectations! Thank you for sharing a comment that will help us work more towards maintaining our service.

January 4, 2024

love the easyness of set up for this app

OATME Superfood
Canada
About 12 hours using the app
Gameball replied May 21, 2024

We're so happy to hear since this is our main priority. Thanks for taking the time to drop this :)

October 12, 2023

The customer support team is super helpful and knowledgeable.

WellCart
United States
About 2 months using the app
Gameball replied October 15, 2023

We are so happy to hear that Toaa and we look forward to a booming loyalty program for your clients 💫 💪🏼

August 30, 2023

The customer support team has been really helpful in addressing my queries for the app, especially Dania who really devised a viable solution for my problem and cleared my concerns. I hope I have a great experience with Gameball in the future as well.

Dari Mooch
Pakistan
1 day using the app
Gameball replied September 6, 2023

Thank you Mujtaba for your kind words! We're here to make your experience with Gameball exceptional, and we're thrilled to have Dania on our team to assist you. If you ever need further assistance or have questions in the future, please don't hesitate to reach out. Here's to a fantastic journey ahead with Gameball! 🚀

December 3, 2024

Macht leider nicht das, was hier angekündigt wird, da schon die Einrichtung der Mails mit der unspezifischen Fehlermeldung "Something went wrong" abbricht.

Nordland.Shop
Germany
44 minutes using the app
September 30, 2024

Fijne app, met super goede support!

Hugs & Things
Netherlands
Over 1 year using the app
Gameball replied October 2, 2024

Thank you for your kindness!