Reviews (150)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty app drives measurable results, including higher retention, repeat purchases, and average order value, with some reporting ~1.5x sales. They like the flexible points, tiers, missions, referrals, and dynamic discounts, plus strong Shopify POS and Judge.me integrations that can replace multiple apps. Many highlight deep customization, clear reporting, smooth migration, good free/trial value, and fast, proactive support focused on growth.

May 15, 2022

Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app

Moomoo's EG
Egypt
42 minutes using the app
Gameball replied May 15, 2022

It's a pleasure to have you, Moustafa!
We are always happy to help, thank you for your kind support :)

May 17, 2022

Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.

Lightwave
United Kingdom
7 days using the app
Gameball replied June 12, 2022

We are so proud we made it :)
It's absolutely our pleasure to have you, and thank you so much!

July 31, 2020

Extremely helpful support and a beautifully built app, the loyalty programs you can setup with Gameball are exactly how to take your business to the next level!

Cycle XP
United States
About 1 month using the app
Gameball replied September 29, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

October 29, 2021

I've been using this app for a few months now and it has been great. I had some issues creating a referral program but the chat support was fantastic. Thank you!

Cariona
United States
5 months using the app
Gameball replied November 4, 2021

Hello Eric! It's great to hear that our support team was able to help you out, thank you for your kind words.

April 29, 2022

Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!

staging-browzeapp
United States
10 days using the app
Gameball replied May 8, 2022

Extremely thrilled to hear that, Shaz! Thank you so much for your sweet words.

September 29, 2020

Would highly recommend this app. For a free service, it is very very worth it. The customer support is also top-notch. There are so many customizable options it's ridiculous.

Blackland
United States
6 days using the app
Gameball replied September 29, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

May 26, 2021

Amazing customer support and highly customizable app! Rana in particular is especially helpful and is always ready to have a think with you to figure out a solution to your challenges! Thanks Rana!

CurveCatch
Belgium
30 days using the app
Gameball replied November 4, 2021

We're flattered to hear this, thank you so much!

January 4, 2022

Great app. Amazing customer service. Nice and elegant design. Don't forget the deep-links feature, an unique feature to set up much better the app, less intrusive to your visitors. Recommended without any doubt.

Cocowod
Spain
2 days using the app
Gameball replied January 10, 2022

We can't thank you enough for the kind words, it means the world to us!

November 19, 2020

Best Loyalty program in the market. Great interface and great customer service. The app gives you a full range of options and at the same time, you can integrate it into multiple languages. Fully recommend this app!

VESIICA
Spain
4 days using the app
Gameball replied December 23, 2020

Thank you so much for your recommendation and your review! We really do appreciate it :)

October 5, 2022

One of the best loyalty programs that we have tried to work with. Lauren has been so helpful with the onboarding and setting up the strategy of our program. I'll update this review as more of our customers get to use it.

Never Summer Snowboards
United States
About 1 month using the app