Reviews (150)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty app drives measurable results, including higher retention, repeat purchases, and average order value, with some reporting ~1.5x sales. They like the flexible points, tiers, missions, referrals, and dynamic discounts, plus strong Shopify POS and Judge.me integrations that can replace multiple apps. Many highlight deep customization, clear reporting, smooth migration, good free/trial value, and fast, proactive support focused on growth.

March 10, 2022

Really great app, Best in market! Its allow all the features you can imagine with a very unique design that suitt perfect to new website. The Support is answering in several hours and take care the best of you! Highly recommend !

ספורט אונליין
Israel
About 8 hours using the app
Gameball replied May 8, 2022

Thank you so much for your support. It means the world to us!

October 27, 2022

I am in the process of setting it up but it has been pretty easy. The customer service team is excellent and took the time to answer all of my questions. Dania is the best! I highly recommend this app as it meets my reward program needs.

Ascending Nature
United States
15 days using the app
Edited October 30, 2021

I would like to post this because Gameball is 1 of the perfect applications on shopify that can help you get what you want without complications and the customer service is superb, they answer you even during holidays and find your solution so fast. 5 starts it is :)

Tchooz Shoes
Lebanon
5 months using the app
Gameball replied November 4, 2021

Hello Joseph, for you to say " Gameball is one of the perfect applications on Shopify" makes our day! We are overjoyed with your review, thank you!

May 31, 2022

Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.

TXAG Store
United States
5 days using the app
Gameball replied June 12, 2022

We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!

November 19, 2022

I had the pleasure of speaking with Lauren. Her customer service was absolutely amazing and she helped me walk through the process of getting started. She was very clear with her explanations and was extremely knowledgeable about the product. I love this app already!

A.Michelle Hairstyles
United States
1 day using the app
Gameball replied November 24, 2022

Thank you for your lovely words!

Edited July 27, 2020

I would like to take this time to congratulate the team at Gameball, We had some issues around features and within a few hours, the issues have been resolved. Their customer service is fantastic and we are now very happy with our choice to switch our loyalty plan to Gameball

Aussie Veterans Coffee Co.
Australia
About 21 hours using the app
Gameball replied July 27, 2020

Thanks a lot our friend for your review. We are always here to help! :)

Edited April 25, 2022

Amazing App, its extremely user friendly for both store owner and customer.
The Support team is very active and always there to guide and explain how to use all the features and iNcrease ROI.
They have a dynamic roadmap and always add new features to the app. Highly Recommended

E Parkville
Egypt
5 months using the app
Gameball replied May 8, 2022

May we always strive to exceed your expectations, Sally! It's our pleasure to serve customers like you :)

Thank you very much!

November 24, 2020

The app looks great both in the back office and on the website for customers to use with lots of nice features. Would be great to see some of the top-end features onto the Pro plan but might just be wishful thinking. The team responds, seemingly any time of day, with answers and help.

DnDice
United Kingdom
5 days using the app
Gameball replied December 23, 2020

Thank you so much for your feedback! Our support team will reach out to hear more about your suggestions 😄

June 13, 2022

We loved this app and the possibilities you can do to gamify the shopping experience, price is very reasonable versus other loyalty services and it's feature-rich. Above all, customer service reps are quick to respond and eager to help you launch your loyalty program. Much recommended!

Petriotics
Lebanon
26 days using the app
Gameball replied June 13, 2022

Thank you Nader for taking the time to elaborate on why you like Gameball! We are pleased to serve awesome customers like you :)

April 21, 2022

I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give
Thank you

chefmay.com
Egypt
About 23 hours using the app
Gameball replied May 8, 2022

Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide.
So excited for our collaboration, Shadeeka.