Reviews (760)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.
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Love Rise and all of the features it offers even on the basic plan. We just started using it on our new launch and its super easy to integrate and offers tons of customization to fit our brand.
Hi there,
Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!
Eddie assisted me on the chat and was quick to provide the needed information and guidance to get the customer's concerns resolved in little time at all.
Thank you for your review! We are glad that Eddie was able to help you out in a timely manner.
We're here if you need further assistance on anything else! :)
Great customer service, very quick to reply and helped solve my issue in a matter of minutes, thank you!
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!
Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team
Eddie helped us launch our product and was very patient with me throughout the process
Pauline was extremely helpful and quick to answer all of my questions!
Great product. The user interface and admin are easy to use and designed very well aesthetically. Amazing customer service. The team seems to be always available to help with any issues that may arrive.
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
Quick to resolve and help implement the solution we needed! Eddie was very patient and answered all my questions.
Pauline from Rise.ai was so wonderful! She solved our small issue in record time and the process was so smooth!! Thanks so much - we LOVE Rise.ai!
Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.
Hit us up if you need help with anything else. :)
Great customer service by Eddie!
Great customer service! Eddie was super helpful.
Thank you for the review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
