Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

July 30, 2024

I had a great experience with Junalou,who was very patient and helpful.Junalou answered all my questions and was able to resolve the issue in a timely manner.

Hippocrates Wellness
United States
Over 1 year using the app
July 29, 2024

Great support team! Eddie helped me out during our onboarding and answered my many many questions I had quickly and easily for my team to understand! 5 Stars!

The Urban Grape Boston
United States
3 months using the app
July 28, 2024

Very impressive customer service and this app is the best I could find for gift cards and a rewards program.

Northwoods Tea & Herb
United States
4 days using the app
July 19, 2024

Eddie replied very quickly, was extremely informative and made the process SO easy for me! Very happy with his support!

Velvet Noire Boutique
United States
4 days using the app
July 18, 2024

Very quick to help resolve my issues! Investigated thoroughly and were able to provide me with a solution within 24 hours : )

Maileg USA
United States
10 months using the app
May 16, 2024

It's a straightforward way to give credits and rewards to customers, love how easily it integrates with Shopify

Ghia
United States
Almost 4 years using the app
Edited July 31, 2025

Eddie was very helpful and answered my questions in a timely manner!

Caden Lane
United States
Over 2 years using the app
Edited June 21, 2025

Fantastic app and fantastic customer service!!! Got excellent help from Pauline, very much appreciated

ABC Animals
Sweden
Almost 2 years using the app
March 6, 2024

Great support. Very patient and quick to respond. I really appreciated the support from Junalou. Great app.

Homeoanimo
Canada
Over 3 years using the app
February 13, 2024

Eddie was fantastic to work with! Resolved our question/issue quick

Proven Winners Direct
United States
About 3 years using the app