Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

May 20, 2025

Great experience working with Rebecca - even through a tricky platform upgrade. Knowledgeable and always able to answer our questions.

Adrianna Papell
United States
5 months using the app
May 19, 2025

We love the Rise software and the service we get working with Rebecca. She is an excellent resource and a true partner to us.

Tuckernuck
United States
Over 2 years using the app
April 22, 2025

Great customer service, and helped me adapt the functionality to suit my store needs.

Strada Store
United Kingdom
2 months using the app
April 2, 2025

Emilie was very clear and helpful when helping me set up rise.ai. Highly recommend working with her

Fern Fitness
United Kingdom
1 day using the app
February 27, 2025

Junalou was very helpful. Very fast, friendly and knowlegable.
Thank you

if posted, only post business name not my name. thank you

Evolve Fit Wear
United States
About 3 years using the app
January 16, 2025

Eddie helped me get the rewards page running in less than 24 hours! My questions were answered every step of the way!

Kirrin Finch
United States
About 4 years using the app
January 3, 2025

Eddie provided exceptional support for our Shopify app! He was knowledgeable, responsive, and went the extra mile to ensure all our questions were answered and issues resolved promptly. His expertise and attention to detail made the entire process smooth and efficient. We truly appreciate his assistance and highly recommend him to anyone needing help with the app. Thank you, Eddie!

oliandhali
United States
8 days using the app
December 18, 2024

Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!

Martin Motor Sports
Canada
About 2 years using the app
September 13, 2024

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Africa Direct
United States
11 months using the app
August 29, 2024

Great customer service. They took care of an issue we were having immediately. Very responsive.

kris nations
United States
About 2 years using the app