Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

November 7, 2019

The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.

CORKCICLE.
United States
6 months using the app
Rise.ai replied November 10, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

Edited May 27, 2021

Fast response time from the Team when you need it a solution. This is a great app, highly recommend!

luxe coastal home
Australia
Almost 2 years using the app
Rise.ai replied June 24, 2019

Thank you for this awesome review.

Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

May 26, 2022

Great customer service. Quick response time and fixed my issue immediately. Thank you Pauline again!

reynspooner.com
United States
Over 2 years using the app
Rise.ai replied May 29, 2022

Thank you for your review!

We're very happy to hear you're satisfied with our service and will be happy to assist, should anything else come up.

September 8, 2022

Great customer support team, flexible and able to adjust the app to meet our needs - shoutout Itay!!

Industry of All Nations
United States
Over 2 years using the app
Rise.ai replied September 8, 2022

Thank you so much for your review!

We are pleased to know that you have received immediate assistance from the team.:)

Edited June 7, 2023

Great app. Very useful and easy to use! Fantastic customer service! Highly recommended!!! Thank you

VIKTORIA HAYMAN
United States
About 3 years using the app
December 17, 2021

Best technical assistance ...........................................................................

BRUNO PREMI
Italy
About 19 hours using the app
Rise.ai replied December 19, 2021

Thank you for the review! We are pleased our support team helped with your technical questions :)

December 16, 2022

Customer Service is so fast! Thank you for solving our issue within minutes, and being so helpful.

Meomari
Netherlands
About 21 hours using the app
Rise.ai replied December 21, 2022

Thank you for the review. We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!

June 28, 2019

Great app, easy to use, developers are quick to respond and get things set up and fixed etc. Thankyou!

Tielka
Australia
8 days using the app
Rise.ai replied June 30, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

December 19, 2019

Does exactly what we need it to. Such an upgraded customer experience to the stock Shopify gift card.

Boody
United Kingdom
About 4 hours using the app
Rise.ai replied December 30, 2019

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

September 18, 2020

Very helpful customer service and nice app, working for the purpose I need it too. Happy to recommend

Le-fix.com
Denmark
5 months using the app
Rise.ai replied September 28, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌