Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

Edited December 9, 2021

Eddie was very prompt in not only answering my questions but also executing a solution for my website.

Milk Makeup
United States
4 months using the app
Rise.ai replied November 25, 2021

Hi there,

We greatly appreciate the review. Patience is key when it comes to setting up a new app, and we're glad that Eddie was able to help you!

Reach out to us if you have any other questions :)

April 14, 2023

I am excited to see how this grows my business and I really appreciate their speedy and adept support.

Metolius Tea
United States
About 4 hours using the app
Rise.ai replied April 20, 2023

Thank you for the wonderful review. We are pleased to know that you received immediate assistance from our Support Team. Cheers to success for you and your business!

September 9, 2021

We are really enjoying the elevated experience our clients have with using this app. Thank you so much!

May Lindstrom Skin
United States
10 months using the app
Rise.ai replied September 13, 2021

You have elevated the start of our week with your review :) Thank you!

February 13, 2020

Great app and the support from Rise is incredible! They always answer our questions in a timely manner.

Paw.com
United States
5 months using the app
Rise.ai replied February 17, 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

September 29, 2020

Great service. Was setup in 10 minutes. Had a question and they solved it from start to finish. Love it!

Athletic Brewing Company
United States
About 2 hours using the app
June 13, 2022

We use the gift card and referral program currently. Easy set up on the backend. Great customer service!

Hawkins New York
United States
Almost 2 years using the app
Rise.ai replied June 15, 2022

Thank you so much for taking the time to leave us this amazing review. If you need help with anything, please do not hesitate to reach out!

November 2, 2022

The app works like a charm and integrates easily with the theme along with excellent support team (John)

Kai Gourmet
United States
10 days using the app
Rise.ai replied November 7, 2022

Hi Kai Gourmet, thank you so much for your kind review and support! We are thrilled to know that you are happy with our app. Have a nice day! 😊

February 24, 2020

We tried several Loyality-Apps and Rise ist by far the best out there. Support is fast and very helpful.

Berserker Coffee Company
Germany
10 days using the app
Rise.ai replied February 24, 2020

Thank you for your great review. You are also the best ✨

Good luck with your Store Credit Rewards Program.

November 20, 2020

Only using the Gift Card aspects, but they are working great! Pauline has the best customer service ever!

Gray Viking Games
United States
About 3 hours using the app
December 20, 2022

They have a great support team and detailed documents. Especially Pauline has been very helpful and kind.

SPATULA Foods
Canada
8 months using the app
Rise.ai replied December 21, 2022

Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!