Rise Gift Cards & Store Credit

At first glance, a very promising and easy-to-maneuver platform.


But what impressed me most was the onboarding experience.
Emilie and her team are truly first-class professional, efficient, and deeply respectful of both my time and my team’s.

In an age where much of the world feels increasingly dehumanized, this team understands how to bring a human touch to an unbelievably powerful tool and they’ve built it exceptionally well.

Our experience with Rise has been excellent so far. The platform is intuitive and has integrated seamlessly with our existing workflows. When we did encounter a challenge, Netta on the support team was incredibly helpful—she went above and beyond to understand our specific use case and offered a thoughtful and effective solution quickly. Her responsiveness and care made all the difference. Highly recommend both the platform and the team behind it!

Exceptional Support from Pauline - White-Labeling Setup Made Easy and during the most crucial time of the year!

I needed to set up email white-labeling for our gift cards to fix deliverability issues (emails going to spam). Pauline from Rise.ai support went above and beyond!

She provided clear DNS instructions for my end and had everything verified and activated within 30 minutes (so FAST).

When we discovered the MX records were interfering with our existing email setup, she quickly confirmed we could remove them without affecting white-labeling functionality.

The result? Gift card emails now land in the inbox with our branded sender address instead of spam. Clean, professional, authenticated emails.

Pauline's technical knowledge, responsiveness, and genuine care for getting this right made all the difference for our brand! This is what world-class support looks like.

Special shoutout to Pauline - thank you for your patience and expertise! That was the fastest turn around ever!

This app is the only app I've found that works with Flow to create Gift Cards in bulk for a promo we run every year. Setup is extremely easy and Emilie is the best, always very quick to help and fixes any issue we run into.

The charges based on our platform sales is ridiculous. When there is no purchase of gift card was made, they charge us base on our sales even though our sales did not include the gift card. Did does not make any sense for us. not recommended to use

Super excited to be on rise! Our experience with set up has been smooth -they can accomplish pretty much anything we'd want, although some things take a more manual approach as they are still building out some integrations.

Their support is always helpful. Today Juna helped me figure out some gift card fraud stuff and was very informative

Aside from the app itself being top-notch, the responsiveness from Rise.ai has been remarkable! I’m usually able to connect with a team member within minutes to address any questions, and any issue I’ve had has been promptly resolved. Today, John went above and beyond to correct an error that had me stumped (some of it was user error), and now my site and the eGift card suite are working perfectly. Thank you so much, John - and to everyone working behind the scenes who keep this app running flawlessly!

Rise.ai has provided us with the digital wallet solution we were looking for.

It has empowered us to implement seamless workflows for returns, promotions, and customer retention strategies, enhancing both operational efficiency and customer experience.

We were fortunate to have Rebecca Wynne as our onboarding specialist. She supported us throughout the entire process from integration planning to developing strategies and refining reporting. Her expertise and guidance were invaluable to our successful implementation.

So far, so good... and by good, I mean actually kind of genius. I love the idea of turning “thank you” into cashback, and it turns out my customers do too. It's basically a digital hug that says 'I love you, here’s some money to spend at my super cool shop.

I can’t speak to conversions just yet (manifesting those as we speak), but setup was a breeze. I peeked at Smile.io and a few others before choosing Rise, but they felt like trying to assemble IKEA furniture with no instructions and three extra screws. Rise, on the other hand, just… works. Once you set it up, it handles the orders and quietly drops cashback into customer accounts like a little loyalty fairy.

The tiered percentages based on lifetime spend? Chef’s kiss. It's like leveling up in a video game, but instead of a new sword, your customer gets cashback. And Rise is reasonably priced... definitely not pocket change, but also not “why does this cost more than my rent?” levels either. I am keeping my fingers crossed for strong ROI though, because let’s be real: good intentions don’t pay for toner.

Also, waiting not-so-patiently for their referral program to launch. That’s going to be a game-changer and I’m already prepping the confetti.

Customer experience so far? 10/10. Eddie (hi, Eddie!) has been insanely responsive... like, I-message-my-friends-and-he-replies-faster responsive. Every time I needed help, he was there with answers before I could even finish typing “help.”

So yeah, off to a strong start. Let’s hope this continues to crush and my customers love it as much as I do. Champagne wishes and cashback dreams, witches

Setting up Rise.ai was super easy, installation was quick and everything synced perfectly with our store. The platform is intuitive and packed with features, but what really makes it stand out is the support. Our account rep, Gabi, is always quick to respond, super knowledgeable, and genuinely helpful every time we reach out. Highly recommend!