Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

November 17, 2021

Great app, I love its features! I can modify the design of the gift cards without having to code. It has many options to choose from.

Davines Cyprus
Cyprus
36 minutes using the app
Rise.ai replied November 21, 2021

Thank you for the review! We designed our app so that you can customize the gifting experience (and loyalty) without any coding/dev work - we are glad this works well for you :) Please let us know if we can help with any questions.

Edited July 18, 2020

A little bit of work to get up and going but with the amazing support from the Rise team, we got it all sorted. Great app! Thank you.

i am boho
South Africa
3 months using the app
Rise.ai replied July 21, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌

Edited September 3, 2021

Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.

Holderness & Bourne
United States
Over 1 year using the app
Rise.ai replied June 4, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

November 18, 2021

I've used this app for gift cards and rewards - it's early days however the team have been quick to respond to any questions I've had.

ANTA
United Kingdom
About 2 months using the app
Rise.ai replied November 21, 2021

Thank you for the review :) Even from the start, we are looking forward to seeing great results for your business. Please reach out to us with any questions or to get some tips for launching a new rewards and gift card program.

December 16, 2021

Very good app, does what we need and helps automize the entire gifting process. The support is also quick to respond and very helpful.

The Sip Society
United States
10 months using the app
Rise.ai replied December 19, 2021

Hi there,

We appreciate you taking the time to review our app :)

We are glad that we could help you with automating the gift card process and that you've had a positive experience with our support team.

July 2, 2020

After +1 year looking for a loyalty app that rewards customers via gift cards and not coupons I finally found it!
Service is great too.

Desplastifícate
Mexico
1 day using the app
Rise.ai replied July 4, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

Edited July 22, 2020

Really useful app for getting professional looking gift cards up and running in no time. Super helpful support staff. Highly recommend.

LifeStraw Water Filters & Purifiers
United States
20 days using the app
Rise.ai replied July 21, 2020

Thank you for your review. Our support team is always here to help ✨

Please let us know if we can help with anything else.

December 11, 2021

Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.

A New Conception
United States
About 3 years using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

Edited July 31, 2024

Incredible support from Eddie!! Our question was answered and a solution was provided. We love Rise.ai, they go above and beyond, always.

C&Co.® Handcrafted Skincare
United States
About 3 years using the app
Rise.ai replied April 20, 2023

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Should you require assistance with anything in the future, please do not hesitate to reach out.

Edited January 3, 2020

The product allowed us to connect both of our stores E-Comm & Retail and the integration was seamless. The staff is very helpful as well.

Venus POS
United States
About 22 hours using the app