Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

November 18, 2021

Has a ton of great functionality, I love the quick / fast live chat customer support as well (shoutout to John for being helpful)

West Major
United States
23 days using the app
Rise.ai replied November 21, 2021

Appreciate the review! We're glad John was helpful. Please reach out to us if there's anything else we can assist with.

Have a great day

Edited February 4, 2022

The customer service is excellent. Really fast response time. Eddie did a fantastic job helping with a minor issue I was having.

ekuBOX
United States
28 days using the app
Rise.ai replied January 12, 2022

Thank you for taking the time to write a review and for giving Pauline a shout-out! Please let us know if you have any other questions we can help with :)

July 28, 2022

Super helpful setting up! the customer service is on point. It was a quick set up and I received prompt help anytime I needed it.

SEATOPIA
United States
26 days using the app
Rise.ai replied July 29, 2022

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

October 14, 2021

it's amazing!!! the online help center is awesome. the representative is very nice and patient to help me to solve the problems!!!

Fangyan
United States
17 days using the app
Rise.ai replied October 20, 2021

What a review! We're blushing - thank you!

May 17, 2023

Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.

Zavida Coffee
Canada
Over 1 year using the app
Rise.ai replied May 29, 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

December 11, 2019

Used it to create a gift card for purchase campaign. We haven't taken advantage of all features yet, but so far it's working great!

Rasa
United States
13 days using the app
Rise.ai replied December 16, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

December 23, 2020

I had a issue implementing the code, but I received good support with Gift Card options. Would recommend this app to drive revenue.

Historic Pictoric
United States
7 days using the app
February 13, 2020

I have asked Nadav to assist and he is very helpful. Will start with the Gift Card service on my Shopify store. Thank you very much!

KarooOutdoor Co.
South Africa
About 23 hours using the app
Rise.ai replied February 17, 2020

Thank you for this great review - we appreciate it 🙏

Keep up the good work with your Store Credit program.

June 28, 2022

I reached out to the Rise team with an issue I was having with another app company and they resolved it instantly . Great support !!

All Fresh Seafood
United States
9 months using the app
Rise.ai replied June 28, 2022

Thank you for the review! We are thrilled that we were able to help you with everything!

December 9, 2020

Has been great so far and amazing customer support!! Very excited to see how our sales increase with the ability to offer gift cards.

RingHero
United States
3 months using the app