Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

April 24, 2020

This is a great app for creating custom gift cards! The customer support is excellent too - quick to respond and super helpful.

Wyld Skincare
Canada
7 days using the app
Rise.ai replied April 28, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

June 20, 2019

This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.

Grace and Lace Wholesale
United States
2 months using the app
Rise.ai replied June 26, 2019

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Good luck with your Store Credit and Rewards Program!

March 18, 2020

Great app for Gift-Cards and Store Credit! Customer service is also top-notch. A little pricy but functions exactly as expected!

Bullstrap
United States
1 day using the app
Rise.ai replied March 19, 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

November 18, 2021

Application très fonctionnelle et service support au top! Je recommande vivement, nous l'utilisons sur l'ensemble de nos sites.

Memo Paris
France
9 months using the app
Rise.ai replied November 21, 2021

Merci d'avoir recommandé notre application et d'avoir reconnu notre service! Nous sommes très heureux de vous avoir comme client :)

March 20, 2023

Hilda was extremely helpful in helping me set up a workflow that met my store's needs. She was understanding and worked quickly.

Madison's Niche
United States
Almost 3 years using the app
Rise.ai replied March 22, 2023

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

April 20, 2023

Pauline did a great job assisting me! She was spot on and patient and helped me fix my problem quickly. I really appreciate it.

adpcompanystore
United States
Almost 2 years using the app
Rise.ai replied April 20, 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

June 17, 2023

So far so good. Still setting up the app but haven't had too many issues. John from support was helpful and prompt in replying.

Ron George Jewelers
United States
About 1 month using the app
Rise.ai replied June 21, 2023

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

April 23, 2020

Awesome app and ever greater team! Pleasure to work with RiseAi! Respond fast to questions and love the functions within the app!

The Better House
United States
2 days using the app
Rise.ai replied April 28, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

June 1, 2021

Amazing support team, great people and wonderful app. Have made us many many sales!! Highly reccomended, thank you for the help)

TANNER_UA
Ukraine
3 days using the app
July 22, 2021

Easy to use, and very helpful.
My store getting more orders since I add it to my store.
Very fast and friendly customer service.

latira tiramisu
United Arab Emirates
About 2 months using the app