Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

October 15, 2017

Ari was a lifesaver helping me to set up my E-Gift Cards. It was important that only the E-gift pages show the EG buy now button and Ari made it happen. Support is very responsive and I'm impressed.

Photocutouts Com
United States
19 days using the app
November 26, 2019

This an easy to implement app with pre-written work flows which makes it super easy to implement complex workflows.

Whats stood out for us was prompt and helpful response by Nadav. Very professional!

KaratCart.com
India
21 days using the app
Rise.ai replied November 28, 2019

Thank you for the review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

July 11, 2022

I love that this app offers a great customer journey with their loyalty rewards. The gift card features are a wonderful bonus and the customer support when I have had some questions has been amazing!

Fire-Made Art by Shauna Liora
Canada
About 1 month using the app
Rise.ai replied July 14, 2022

Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!

October 28, 2022

Rise makes it so easy to create win-back campaigns and loyalty reward programs. They provide quick assistance with any questions I may have (shoutout to Eddie) and the platform is very user friendly.

Alp N Rock
United States
12 months using the app
Rise.ai replied November 7, 2022

Hi Alp N Rock, we are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

September 29, 2021

An incredibly professional, dedicated and friendly team behind one of the best Shopify apps you could add to your website. Fast and easy to set up, yet powerful enough to grow with. Highly recommended.

Shiree Odiz
United States
9 days using the app
January 31, 2022

The customer service with this app is fantastic. I have a had a couple unique issues with installing and using the app properly and the entire Rise team has been very helpful and great on following up.

Stillman Quality Meats
United States
2 months using the app
Rise.ai replied March 29, 2022

Hi there,

This is such fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

June 28, 2022

App is easy to use and allowed us to migrate existing gift cards over to Shopify/Rise seamlessly. Customer service is also top notch, replies are always super prompt and helpful! Would recommend for sure.

Domo at Home
United States
4 days using the app
Rise.ai replied June 28, 2022

Hi there,
Thank you for your feedback and we're happy we were able to help with your migration!
Please reach out to us at any time if there is anything else we can assist you with.

March 27, 2020

Very straightforward and easy to use. I like the simplicity of just earning store-credit instead of 'points'. Team has been very responsive and helpful, and open to suggestions for different functionality!

Sorry I've Got Plants
Canada
2 days using the app
Rise.ai replied March 29, 2020

Thank you for your great review. You are also the best ✨

Good luck with your Store Credit Rewards Program.

February 22, 2022

The app is working perfectly for our business needs. It's already helped increase purchasing from our repeat customers. I've always found the team to be incredibly helpful too. Would definitely recommend.

Trollbeads
United Kingdom
6 months using the app
Rise.ai replied March 29, 2022

Hi there,

Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!

January 14, 2021

Great way to send gift cards, that's a competitive advantage for sure! Very friendly and fast support, easy to integrate and translate the widgets. Now looking forward to increasing repeat customer purchases.

Stabil Posture
Sweden
3 days using the app