Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

Edited July 5, 2023

App is functional, support is friendly and helps us in any question to build a loyalty system for our clients. Would be nice to have a whatsapp integration as well, hope this option will be available in future.

IZO Art studija
Latvia
Over 1 year using the app
December 22, 2020

I needed quite a lot of support to get this to work exactly as I wanted/needed.. but replies are so quick, and very helpful! Of all the apps I looked at, this did what we needed and I am really pleased. Thank you

Annalise Jewellery
United Kingdom
9 days using the app
April 26, 2022

This app has been super user friendly and with and the support staff it has been a breeze. I can not thank Pauline enough for answering my thousands of questions in the transfer process! She has made this so easy!

Amor Lafayette
United States
8 days using the app
Rise.ai replied May 3, 2022

Thank you! We are happy to know that you received immediate assistance by our Support Team. Please feel free to reach out should you need further help with anything :)

May 16, 2022

This is by far the best gift card app on shopify. Not only does it integrate beautifully (and easily) with your site, the functionality is so great for my customers who use it. The customer service is amazing too!

Best SA
South Africa
Over 1 year using the app
Rise.ai replied May 19, 2022

Thank you for this amazing review!
Glad to hear that you are liking our features. This type of feedback motivates us to keep moving forward, to make our app as best as possible.

April 8, 2020

It's a fantastic app. Super easy to use. All the functionality I was looking for. I did have a slight issue with implementation on our site, but received brilliant support to resolve the issues. Highly recommended.

Wild Nutrition
United Kingdom
9 days using the app
December 1, 2020

Rise has taken all the heavy lifting of doing gift cards, shop credits and rewards campaigns out of our hands. It has worked really well and whenever we have a question, we've had quick answers to help sort us out.

the workroom
Canada
7 months using the app
August 9, 2022

Amazing experience working alongside the support team whenever it was needed.
We use Rise.ai to issue refunds and the experience was flawless. Highly recommend this app and appreciate all the support team behind it

OVERTIME
United States
Over 1 year using the app
Rise.ai replied August 12, 2022

Thank you for this great review. Our team is working hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

March 17, 2020

We're fairly new to Rise, but so far we LOVE the service! We have more options than we had with our previous loyalty apps, and bonus: their customer service is super great and fast! Very helpful! Highly recommend :)

Nutracelle
Canada
About 1 month using the app
Rise.ai replied March 19, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program

October 28, 2022

So far the set up has been really straight forward and I really believe will make a big difference to my business. The team are available on chat and have been really great at solving any problems. Highly recommend.

Oliver Co. London
United Kingdom
2 days using the app
Rise.ai replied November 7, 2022

Hello Oliver Co. London, thank you so much for your feedback! It's really amazing to hear that you are happy with our app and that it brings value to your store. Best wishes 😊

Edited May 8, 2020

I'm just starting with this app and so far so good. it is easy to install, it looks great and the support was quick and efficient. Thank you.
I have been using the app for a few weeks now and it is perfect for my need.

Blue Boheme
United States
24 days using the app
Rise.ai replied April 17, 2020

Thank you so much for this great review - you're truly awesome 😊