Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

July 29, 2021

The app is really intuitive and easy to use. The customer service is superior. My client success manager, Dana, is quick to respond and helps greatly with providing solutions and recommendations to fit our needs of the businesss!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
United States
8 months using the app
Rise.ai replied August 30, 2021

Thank you for the review, much appreciated :)

October 1, 2020

We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!

The Foggy Dog
United States
12 months using the app
June 12, 2019

Every E-commerce store MUST have a loyalty and giftcard program to retain re-engage and reward clients Rise has done a great job simplifying the process. Great Team! Fast response, and continued improvements! Highly recommend them.

FBBC Approved - Supplements and Apparel
United States
About 1 month using the app
Rise.ai replied June 18, 2019

Thank you for a great review!

Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

September 23, 2019

This app gives us all of the functionality that we need and more. Workflows work incredibly and have allowed us to run promotions that we were unable to before. Support is the best we've had with any of our apps. Highly recommended.

VIETRI
United States
About 1 month using the app
Rise.ai replied October 13, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

June 29, 2020

Continue to be positively surprised by the team at Rise. They are always available for a quick support and the app is getting better and better. The new collaborations with IG and Google are amazing additions as well! Well done Rise

NUDE USA
United States
About 2 months using the app
Rise.ai replied July 1, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

Edited May 30, 2021

the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!

Krause Farms Ltd
Canada
2 days using the app
Edited March 2, 2023

The team as a whole is very quick to respond to questions and just recently I chatted with Eddie, who was very helpful in guiding me to properly set up our widgets. It will be exciting to see the results this app has once we launch.

Enesco Studios
United States
2 months using the app
Rise.ai replied March 15, 2023

Hi there,

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.

December 23, 2020

We implemented Rise in November to make sure we had an easy way for customers to send and schedule gift cards throughout the holiday season. We're so glad we were able to get it live quickly! The team is very responsive and helpful.

NOBULL
United States
3 months using the app
December 4, 2020

We had a project come up unexpectedly where we needed a solid gift card program. Rise was very responsive and helped us get the program up and running very quickly. So far it's worked very well and our team has been very pleased with it.

DallasMavs.Shop
United States
3 months using the app
Rise.ai replied December 8, 2020

Thank you for this awesome review - we really appreciate it!

Keep up the good work with your Store Credit & Loyalty program!

December 20, 2017

ABSOLUTELY AMAZING CUSTOMER SERVICE! I encountered a couple problems when we first got the app but Ari was there to help me the entire way. We just got our first sale after pushing the app live, its going super smoothly. Totally recommend

Toccustom
United States
10 days using the app