Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

June 7, 2020

Hila from Rise was so helpful! Wanted to make some adjustments on the app and she responded so quickly and helped us resolve the issues! Really appreciate of the support. The app is so helpful and we’re so happy with it! Highly recommend!

Mini Dreamers
United States
About 2 years using the app
Rise.ai replied June 9, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

May 13, 2020

A valuable addition to our new online store. It keeps the personal connection with our customers and offers a way to support us during this close-down. We've also added our gift cards to our Instagram account. Everyone loves a gift card!

The Harbour Bookshop
United Kingdom
About 1 month using the app
Edited December 18, 2015

Had an issue after the easy install because I realized that for our customer base the app interface would need a little tweaking. Needed to buy the pro version for the customizations I would require. Support was pretty quick and very thorough.

Hyatt Fruit Company
United States
1 day using the app
November 30, 2018

So far, so great! Been using the app for a couple of days and it's easy to navigate, there's tons of promo options and email response from the developers to my questions has been lightening quick. Excited to see how this boosts sales in my shop!

Strut Jewelry
Canada
1 day using the app
January 7, 2021

Beautiful interface, but needed some help to get the whole system working properly. John helped me through the errors and set up the entire workflow for me. Give this app a shot if you require your Shopify site to have credits & rewards working!

FIERR
Singapore
9 days using the app
Edited November 29, 2021

A very reactive support team, great app to make creative and personalize gift cards, awesome options, easy to set up your own rewards program, intuitive and user-friendly. The Rise team is devoted and they are there for you! Highly recommended!

Brontibay
France
About 1 year using the app
Rise.ai replied December 8, 2020

Thank you for this wonderful review. Our team is always here to help ✨

Please let us know if we can help with anything else.

Edited January 25, 2022

We've been able to customize the experience to fit our brand, and the Rise.ai team has been really helpful with integration support. Recently we needed help with promoting the "send as a gift" button and Eddie stepped right in and sorted us out!

The Modern Aviator
United States
2 months using the app
Rise.ai replied December 19, 2021

Thank you for reviewing our app!

Glad we could help with setting up your integration and that you've set up a customized gifting experience to match your branding.

December 20, 2021

I love my gift card! I was able to brand it to my store and the ease of use is amazing. My customers love giving and receiving them. Customer service has always been A1 on the rare occasions that I've had to contact them. I recommend using Rise.ai!

dcamillebookstore
United States
About 1 year using the app
Rise.ai replied December 26, 2021

Hi there, thank you for taking the time to write a review! We are thrilled that you and your customers love the gift card, and that you've had a great experience with our customer service :)

Edited August 11, 2020

I signed up for small business account and upgrade after 30 days to premium. Rise team was kind enough to credit me back my annual payment on the initial small business plan. Thank you and look forward to seeing what Premium can do for my business!

Oradina
United States
About 1 month using the app
Rise.ai replied July 21, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌

November 9, 2021

Perfect app!!
I needed this type of app to boost our AOV and to give added value to our customers, the gift card and loyalty program features did the job.
Integration is simple and their tech support is quick to help when needed.
Highly recommended!

Paperwallet
United States
About 1 month using the app
Rise.ai replied November 14, 2021

Hi there, we are very pleased that our gift card and loyalty features have ticked all the boxes for you - thank you for the review! As always, we are available to answer any questions.