Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

October 4, 2022

The app itself is not hard to set up and there are plenty of help articles along the way to guide you. If you have any trouble with assets appearing on the store, the Rise team is very responsive and great at following up until the problem is solved

Starpil Wax
United States
About 1 month using the app
Rise.ai replied October 7, 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

March 7, 2023

Itay and his team have been incredibly helpful in getting us set up to issue store credit to our employees. They work with you to find or create solutions to existing or potential issues that could come up. We are very happy to be working with them.

Lost Boys Loot Shop
United States
22 days using the app
Rise.ai replied March 15, 2023

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

July 26, 2021

I used the app to help me bulk import my gift cards from my old point of sale into Shopify. The representative assisted me with this task immediately, quickly, and efficiently. I just sat back and provided the information they needed. It was a breeze.

Old Souls NY
United States
35 minutes using the app
Edited August 11, 2021

Rise support has been very helpful with all of our questions. Hila, Pauline, Itay, and John have been excellent! The user interface is intuitive and straightforward. Setting up our store credit and gift card product has been a breeze. Thanks, rise.ai!

Crafty Ramen Market
Canada
5 months using the app
April 7, 2023

There is no replacement for this app. This has functionality that no other offering does.

If you need store credit and gift cards to function in the online store and POS, this is the solution.

Eddie solved an issue for me and made this even better!

Excel RC
United States
Over 2 years using the app
Rise.ai replied April 11, 2023

We are all so happy that our support service, especially Eddie's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

October 22, 2021

Their response to my query was fast and efficient. John was very patient with me. I'm very pleased with the features Rise offers me and the ease of implementation. I would recommend this app to anyone that wants to customise their gift card experience.

SKWE
South Africa
7 months using the app
Rise.ai replied October 24, 2021

Thank you for the review!

Edited November 16, 2020

We're using Rise for gift cards and loyalty. Replaced our previous rewards program with this and couldn't be happier. Support is exceptional. Set it up right and it's definitely worth the investment. Excited to use during the holiday season and beyond.

MantraBand® Bracelets
United States
4 months using the app
December 4, 2018

We are so pleased with how easy and user friendly the interface is from the start. We needed support to integrate with our store and they were really responsive and friendly and solved the issues we had. You won't be disappointed in choosing Gift Wizard!

Christ For All Nations Store
United States
7 days using the app
November 13, 2019

I used this app to create Gift Vouchers on my site. This is my first paid for app and I'm so pleased with the integration, usability, customisation and intuitiveness so far. I hope to update my review once I have experience of selling the gift cards too.

Nearer The Moon
United Kingdom
About 1 hour using the app
Rise.ai replied November 14, 2019

Thank you for the review and for recommending our app.

Good luck with your Gift Cards and Rewards Program ✊

February 17, 2022

This app is awesome! I like that it offers cash rewards instead of points. Customers love it because they see an immediate savings. They are extremely helpful and thorough. All my questions were answered promptly by Eddie and I highly recommend using this app.

Diamond Painting Shoppe
United States
3 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the awesome review and for acknowledging Eddie's prompt customer support!

We are glad that your customers love the store credit rewards!