Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

Edited January 6, 2021

Straight forward, user friendly, and does what it claims to do. Very responsive and helpful customer service as well.

CHNGE
United States
Over 2 years using the app
August 10, 2017

Awesome APP! The customer service is truly amazing and they will go out of their way to help you out! HIGHLY RECOMMENDED

Sarcasticme
United States
6 months using the app
April 11, 2021

Support response times are nearly instantaneous. Set up was extremely easy. The integration with Shopify POS is where it's at.

tenthousandpotsshop
United States
23 days using the app
Edited May 15, 2020

Really good customer support. New instagram feature of gift cards on the profile during COVID19 is also great. Nice integrations

GUSTATORY
United Kingdom
About 2 months using the app
September 10, 2019

I just started using this. So far there is a LOT of capability in here. The support is great, and they've been very responsive.

BestMade Natural Products
United States
14 days using the app
Rise.ai replied September 14, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

Edited October 22, 2018

Incredible app, 1000x better than the Shopify native gift card ! Awesome customer support... I would like to rate it 10/5 if I could...

Golf Center
France
3 months using the app
Edited November 18, 2019

Great app and even better support team! Roy was able to help our storefront with flows and automation needed to have a successful campaign.

Vessi Footwear
United States
About 1 year using the app
Rise.ai replied November 20, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

August 14, 2017

This is by far the best and most complete Gift Cards solution for Shopify.
Ohh, and the customer service - Outstanding.
Highly recommended.

Golden Curl
United Kingdom
About 1 hour using the app
July 12, 2017

This app works great for those who have customers that want to send gifts. Above all else, the customer service that Ari delivers is top notch.

Premier Home Gifts
United States
9 months using the app
August 1, 2019

I used this app to help me with managing employee gift cards for anniversaries. Working great! The back end bulk upload is super easy to use.

Sprouts Uniforms
United States
About 1 month using the app
Rise.ai replied August 11, 2019

Thank you for this positive review! We appreciate it 🙏

Good luck with your Store-Credit based Employee Recognition Program!