Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

Edited June 5, 2018

After some initial communication problems the team at Gift Wizard have been very helpful and sorted out the app so that it is working extremely well and we are very impressed with the way it works.

Tuppys
Australia
8 days using the app
June 1, 2021

The application has a variety of features, although sometimes it is a bit confusing to use. However, I have received very enthusiastic help from John and the support team in the process of using this program. Very useful!

Mean BLVD
United States
2 months using the app
July 16, 2019

We loved how quickly Roy was able to migrate all of our old gift cards into our new POS to make checkout easy on our team and keep customers happy as well. The team at Rise was easy to work with & responded in a timely manner.

Greenhouse Home
United States
6 days using the app
Rise.ai replied July 21, 2019

Thank you so much for this GREAT review! 🙏
We're happy you launched the Gift Card / Loyalty integration to your POS. Enjoy your Store Credit Program - you're awesome 😊

January 6, 2020

The app itself is good, but what really makes it great are the people behind it.

Nadav and his team worked hard to implement features we wanted and required in order to launch our gift card program on time and on brand. It's easy to use and does the job well! Would recommend!

Otherland
United States
2 months using the app
Rise.ai replied January 16, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program.

Edited October 29, 2018

Lots of potential here for increasing conversions and is a great fix for Shopify's terribly limited gift card product. Great tech support & lots of good information in their help documents. All of my testing of the product has gone flawlessly. Good flexible payment options.

Ruggers Rugby Supply
United States
3 days using the app
June 3, 2020

Love the app and that it allows your customer to send gift cards as a gift straight to their recipient and even schedule a date to do so! I had an issue with the functionality initially but Hila was so quick to fix and the app is performing well in our store! Thank you Hila for your amazing and friendly support!

RAPH&REMY™
Singapore
About 23 hours using the app
Rise.ai replied June 4, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

September 9, 2019

It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.

LILLEbaby
United States
10 months using the app
September 11, 2019

This app has solved the store credit & custom gift card limitations of Shopify. Super helpful is helping us migrate almost 2,000 existing custom gift card codes & store credit from our previous site.

We've had few bumps in the process, but the Rise.ai team has been super responsive and quick to get us back on track. Highly recommended!

Maven Meals
United States
About 1 month using the app
Rise.ai replied September 14, 2019

Thank you so much for this awesome review! We appreciate it.

Good luck with your new loyalty, Rewards and Store Credit program ✊

Edited January 21, 2020

It took me last than 1 hour to enable Gift Cards in my store - it was a big deal for me!

Then, I've discovered that I could also issue store credits when I try to incentivize people to buy or when I have a refund request.

And then I've learned that I could actually automate emails and use the same app for the abandoned cart recovery.

I'm killing it now thanks to this app!

BrainRich Kids
United States
2 months using the app
Rise.ai replied January 22, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

June 6, 2019

This is a great app. We were looking for a gift card solution that would offer more and this one's features are great. We especially like that we can add our own custom greeting card designs and that users can schedule the delivery of their gift cards.

We'd love to be able to customise more of the fonts and colours to bring the app in line with our site's look and feel but this isn't a deal breaker.

Naturehike Africa
South Africa
8 days using the app
Rise.ai replied June 11, 2019

Thank you so much for the review, and good luck with your new reengagement platform.

Thanks for the suggestion - we love customer feedback! Wait for our next release because new fonts are on their way. Please update the review once you get the results ;)