Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

May 9, 2019

I love all the ways I can add gift cards to my marketing funnel. In addition, the support I get is from seasoned professionals that understand e-commerce marketing on Shopify. Our customers expect a flexible gift card option and luckily Gift Wizard lets us do exactly that.

John's Crazy Socks
United States
6 months using the app
Rise.ai replied May 10, 2019

It's Jeff from the team. It's an honor to work with a brand such as yours, especially one that has added value.

Glad to hear our product helps to crack the marketing funnel - keep up the good work with the Gift Cards and the Rewards.

December 14, 2018

Helpful customer service...just started using Premium package and it appears very professional on my site

The Original PeachSkinSheets®
United States
4 days using the app
December 18, 2018

Excited to start! I am happy that it applies to my current Shopify plan! Great customer service. Thank you, Ethan!

Amano Artisans
United States
30 minutes using the app
Edited December 14, 2018

The support team is really responsive, understanding and patient! Their help so far has really helped us improve our site!

Amoralle
Latvia
2 days using the app
December 5, 2018

This app is very fun and easy to use and our customers love it! The setup is simple and intuitive. Their support team has been very responsive and efficient as well.

SHOO-FOO, the softness of bamboo
Canada
About 1 month using the app
October 15, 2018

Ari and the team have been brilliant at helping me get this set up as I needed some customisation for the app to work with product that I sell. So far it is working well, really easy to use their app and looks great on the website.

The Indytute
United Kingdom
About 2 months using the app
Edited October 18, 2022

Updating my review: they heard the feedback about overbranding their logo all over everything and changed this! I do think this is the best software on the market for loyalty + store credits etc, good functions and it's a comprehensive suite.

Yogo
United States
About 2 months using the app
Rise.ai replied December 1, 2021

Hi there,

We're sorry that you didn't have the best possible customer experience. Hila from our team has tried to be in touch with you directly to clarify how our plans work and what is included.

We do offer a 7-day free trial and we offer both monthly or annual subscription options :) Full pricing details can be viewed here: https://rise.ai/pricing

I see that you've uninstalled and re-installed a couple of times which may have prevented the trial from being applied. We can help with this!

Regarding whitelabeling/Rise logo, our Pro plan is $159.99 or $199.99 per month (depending which plan you select) which allows for the Rise.ai logo to be removed from all assets.

Our Premium plan is $479.99 or $499.99 per month and includes removing the Rise logo from all emails.

Please be in touch with Hila or reach out to us at info@rise.ai so we can clarify everything.

All the best

July 7, 2017

We came across Gift Wizard and so happy that we did! It's exactly what we've been searching for. Ari is fantastic! Answered our questions super fast. The app is very easy to use for both us and our customers. You can't go wrong with Gift Wizard!

Chloe Olive
United States
9 days using the app
Edited April 26, 2019

We've had great success with digital gift card sales after implementing this app! You'd expect for Shopify to have this sort of functionality built in (sending a gift card directly to a recipient), but since they don't, this is the next best thing!!

The customer service has been SO helpful in working through miscellaneous issues and customizations during install - seriously, I don't think I've encountered an app with quicker response times, and I've used dozens of apps. Five stars all-around.

Kindred Bravely
United States
About 1 month using the app
Rise.ai replied May 1, 2019

Thank you! what an AWESOME review. Keep up the good work with the Gift Cards and the Rewards.
We're glad you're getting such great results in terms of ROI :)

February 28, 2019

The GiftWizard team has been amazing to work with!
Love that our customers can now send e-gift cards.

Little English
United States
About 1 month using the app