Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

October 29, 2020

The application is very good, the assistance and in particular Keren is fast and comprehensive. Unfortunately some features like birthday are not yet available, this is why the 4 stars (for the cost of the application)

De Marco Shop
Italy
2 days using the app
July 13, 2021

The Rise,ai app was critical in enabling us to deliver a gift card solution without having to upgrade to Shopify plus. The bulk gift card import enables us to generate thousands of codes and works seamlessly with Shopify.

garnish
South Africa
4 days using the app
Rise.ai replied July 19, 2021

Thanks for your review! We are proud to solve advanced gift cards issues for all Shopify merchants :)

December 11, 2017

Gift Wizard has been an easy addition to our business, and a very useful one (especially for the holiday season). The support we have received is prompt and helpful. We look forward to continuing to work with Gift Wizard.

Splash Wines
United States
6 days using the app
October 13, 2016

This has been an amzing asset for our small business we are very very pleased with the functions and the customer serive has been 10/10 Ari has been amazing and so very helpful at all times.
www.littleboxofhappiness.com.au

Little Box Of Happiness
Australia
About 2 months using the app
November 16, 2020

We use this app for our Gift Card and it is unlike any other! The user experience is awesome and the Rise.ai team is always available for any assistance and respond quickly. Looking forward to setting up the Referral program.

Benedict
Germany
6 days using the app
June 16, 2022

Quick, effective and easy to use! Very friendly, timely and helpful support! We used Rise to integrate gift cards from Squarespace and Square and it worked seamlessly to transfer all of them, in one upload, to Shopify! Amazing!

Case for Making
United States
3 days using the app
Rise.ai replied June 21, 2022

Thank you for this amazing feedback! We are delighted to know that you received immediate assistance from our Support Team and found our app useful and easy to use. Please feel free to reach out should you need further help with anything :)

October 19, 2020

Mark was great! So helpful. I asked for a phone call and he walked me through the steps I needed to do migration and move forward transferring gift cards from my old POS to Shopify! He was extremely proactive in answering questions via email as well!

Flight Boutique
United States
6 days using the app
April 13, 2020

Incredible customer service. Running CartHook for checkouts and Rise was able to migrate my native Shopify gift cards in a matter of hours during the weekend - great tech, even better CX team.

Big shoutout to Hila for helping us get set up correctly.

Buff City Soap Supply, LLC
United States
2 days using the app
Rise.ai replied April 17, 2020

Thank you for your great review. You are also incredible ✨

Good luck with your Store Credit Rewards Program.

Edited October 31, 2019

We are using this app to allow customers to purchase gifts and send their friends and families eCards. Their app is very robust and their customer service is top notch - they're happy to have calls to scope out your requirements and help you do what you need to do. Roy in particular is great to work with!

Orbis UK
United Kingdom
27 days using the app
Rise.ai replied November 3, 2019

Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊

June 13, 2019

I have ZERO coding experience and these guys were there to setup my app and help me make custom changes FOR FREE. I emailed them back and forth for weeks getting help making tweaks. The customer service is the best I've experienced in a long time. They make a great product and back it with incredible service. If you're looking for an E-Card solution pick Rise.ai

schneitersgolf
United States
24 days using the app
Rise.ai replied June 18, 2019

Thank you for an awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!