Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

March 31, 2021

Pauline offered great customer service and answered all of my questions! We used Rise to transfer old gift cards to our new Shopify POS. Thank you!

Carroll's Corn Co.
United States
About 1 hour using the app
Edited July 26, 2021

I used this app to help me to do gift card. To send something to potential clients could be an engine to get the store started to move a little bit.

LATI WINES
Australia
About 9 hours using the app
November 16, 2021

So far the service and functionality have been great! It defininitely takes a while to set up and customize but worth it if you're going to use it a lot.

For Now
United States
21 days using the app
Rise.ai replied November 21, 2021

Hi there,

We greatly appreciate your review :) If there's anything else we can assist with, please let us know.

August 16, 2022

Eddie helped answer a lot of unanswered questions for me regarding the Referral Landing page features and program! Always a pleasure chatting with you all!

Izzy Beauty Inc.
United States
Over 1 year using the app
Rise.ai replied September 5, 2022

Thank you for this awesome feedback!

We are pleased to know that you received immediate assistance from Eddie :)

September 28, 2019

So far so good!! in about 20 mins I was set up and sold my first gift card. A much better price than having to upgrade my Shopify account. Thank you very much

T&T Tackle
United States
About 2 hours using the app
Rise.ai replied October 13, 2019

October 13, 2019
Thank you for the review and for recommending our app :)
Good luck with your new Store Credit Program ✊

December 27, 2021

Great experience with Rise.ai. Very helpful team if you need to adjust or fix some issues. Thank you Eddie for helping me. Great guy, helped me to achieve what I was asking for.

The Hype Neon
Belgium
10 days using the app
Rise.ai replied December 30, 2021

Hi there,
On behalf of Eddie and the entire team, we thank you for reviewing our app and for recognizing our dedicated customer support efforts!
Have a wonderful day :)

Edited November 19, 2022

The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!

REDFOX Active
United States
6 days using the app
Rise.ai replied November 16, 2022

Hi REDFOX Active,

We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

November 29, 2022

This app has amazing features, and even better customer service. If you are looking for an app to handle your loyalty program, and store credit for exchanges look no further! They are incredibly responsive and helpful.

The Procure Shop by The Women's Creative
United States
About 1 month using the app
Rise.ai replied November 30, 2022

Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!

September 29, 2020

The support team is fast and friendly and fixed my issues quickly. The gift card part of the app is beautiful and the best on the market that I've found. We're just diving into the loyalty aspect and can't wait to see the results.

The Crest Home
United States
23 days using the app
Edited July 24, 2025

Rise. is. amazing. Seriously, their 'send as a gift' option for gift card sets the standard for gift cards. Our business focuses around gifts, and this feature is a key part of our offering. I cannot recommend them enough! Thank you!!

Puzzery
Canada