Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

Edited October 29, 2020

Exceptional team & products - especially Dana - great product and super knowledgeable. Worked with Dana, Hila & Nadav who demonstrated a genuine care for our needs being a startup and accommodated all our requests to help us. Thank you!

cerqular
United States
About 2 months using the app
Rise.ai replied March 31, 2020

Thank you for your great review. You are also the best ✨

Good luck with your Store Credit Rewards Program.

April 20, 2020

Customer service is fast and very helpful. Easily integrated with my Shopify store. Will start cross app integrations within the coming months and I'm confident it will plug in easy, or at least I can get the support quickly to get everything connected.

SalonPal
United States
Almost 3 years using the app
Rise.ai replied April 22, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

Edited August 25, 2023

Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week.

Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...

OldTimeCandy.com
United States
Over 2 years using the app
Rise.ai replied May 19, 2022

Thank you so much for your review!

We are pleased to know that you have received immediate assistance from the team.:)

Edited October 23, 2020

After researching an app to help generate bulk gift cards this app works fabulous. We load 2500 codes at a time and have not had any issues with the application. We have made some mistakes and support has been great to work with. Very prompt and friendly. We highly recommend this app!!

WGUstore
United States
14 days using the app
March 9, 2022

The Rise.ai app works really well for our customers. We've receive positive feedback for our Rewards program and it definitely give us an edge. Also, the service is excellent. Very responsive with any issues that crop up. We like especially that it increases our customer loyalty, which, in a niche market like ours, is everything.

Babarolo Weinhandel GmbH
Germany
6 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

December 13, 2019

I needed a solution to bulk import 240 gift cards I already had numbers for. The platform was easy to navigate and customer service very responsive! Even when the csv file didn't send right he reformatted it for me on his end and made sure they were all uploaded correctly! Only solution I could find on the marketplace -- excited to experiment with more of the app features!

SODO Apparel
United States
1 day using the app
Rise.ai replied December 16, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

May 13, 2020

This app has made a huge difference for us! We were able to import all (many thousands) of our existing in-store gift cards into Shopify with zero trouble. Really impressive. Support has also been excellent. Customers have appreciated the vast improvement to both the purchasing and using of gift cards and store credit on our site. It's not a cheap app, sure, but it's worth every penny.

Twisted
United States
17 days using the app
Edited November 4, 2018

I have not launch my store yet, but so far I am loving this app! It lets me customize the E-greeting card the way I want to, but most importantly; a great customer service / help! Since there is not many gift card customization app, this is definitely a MUST-HAVE!!! - I cannot wait to write more review about my experience with GiftWizard® once my store is up and running! - Stay tuned!

VOID/əv/COLOR
United States
About 14 hours using the app
Edited November 1, 2020

Save your time by choosing Rise.ai. Rise is by far the best store credit service for Shopify (Infinitely better than the competitors). It is intuitive and easy to use, works well with a ton of value. Usually, new apps are overwhelming with new features. Thanks to their onboarding and support team I was able to set up almost everything really fast - in that case loyalty program, rewards, gift cards and store credit refunds. Their customer support team has been available to help almost 24/7. I can highly recommend it!

Duets jewel
Israel
10 minutes using the app
Rise.ai replied November 2, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

September 9, 2019

This is definitely one of the top contenders as far as Shopify apps go. Rise Gift Card App is solid, support is solid and the results are measurable.

So Many Socks
United States
5 months using the app
Rise.ai replied September 14, 2019

Thank you for this awesome review 🙏

Good luck with your new Store Credit and Rewards Program!