Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.
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This app has been a game changer! We were stuck using Shopify's default gift notes system, which wasn't working properly with our warehouse. We spent money on our dev team to try and fix the issue to no avail. Customers were calling up and complaining. For e-gift cards, it was a cumbersome process for our customers.
Gift note made it so much easier. Customers can now schedule the sending of the gift card and they also get an email confirmation once their recipient receives the email. And the emails integrate seamlessly with Klaviyo, which is our go-to ESP, as all apps integrate with it.
Installation is easy as GiftNote sets it all up for you.
Hearing that we replaced a broken default system and saved you from expensive dev bills is a huge win!
We built Giftnote to solve exactly those warehouse and e-gift card frustrations. By allowing customers to schedule their gift cards and notes to land upon delivery, you’ve totally elevated the CX while identifying gift recipients to drive serious long-term revenue.
Nick
Co-Founder
The team at gift note went over and above to support our implementation. The app works perfectly, fits in with our theme thanks to Gift Note and they have continued to support us and give us tips on how to optimise. Looking forward to gifting season when we will see the use of Gift note go crazy!
Thanks for the kind words! We love going above and beyond to make sure the app fits perfectly with your theme and brand aesthetic.
Our team is always here to provide tips on how to optimize your gift message flows. We’re just as excited as you are to see things go crazy during the gifting season!
Nick
Co-Founde
We have just installed gift note, the team are super helpful and happy to assist with the entire onboarding from start to end. Within 2 days we have already had a number of orders taking up the gift messaging which gives us super insightful data on our customers. As well as providing exceptional customer experiences.
Getting orders within the first 2 days is a fantastic start! We love providing that immediate "insightful data" on your customers.
The online gifting experience isn't just about the message; it's about the data behind it. By identifying gift recipients from day one, you are already building a more powerful conversion engine for Okanui.
Nick
Co-Founder
The perfect solution for any gifting business who's looking to scale while maintaining gift note options for their customers! If handwriting gift cards or 3PL warehouses are unmanageable/unsupported services, this is the app for you. It's super easy to set up and both customers & recipients receive elegant looking flows and smooth communications on the gifting journey. We love that it triggers gift notes at the exact time of delivery of the gift arriving! Nick has been amazingly helpful throughout the entire onboarding process, going the extra mile to tailor solutions to suit our specific business needs as well. Keep up the great work team!
This is exactly why we built Giftnote! If handwriting gift notes or 3PL warehouse limitations are holding you back from scaling, we want to be that perfect digital bridge.
We love that you’re seeing the value in the elegant communications and smooth journey for both the buyer and the recipient. Our goal is to help you turn those recipients into your next loyal customers by identifying gift recipients automatically.
Nick
Co-Founder
As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why:
Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team.
Happy Customers, Zero Hassles: We haven't encountered a single customer complaint regarding Giftnote. It simply works!
Flexibility for Everyone: The option to choose between email or SMS delivery, including timed delivery for the moment of arrival, is fantastic. It empowers customers to personalise their gift-giving experience, adding a special touch with minimal effort.
Overall, Giftnote is a win-win for our business and our customers. It allows us to offer a thoughtful gifting experience without adding extra workload, while giving customers a convenient way to personalise their gifts. We highly recommend Giftnote to any business looking to elevate their gifting options!
A game-changer for a game-changing brand! We love that Giftnote has helped streamline your operations while providing zero hassles for your customers.
Taking the manual grind out of gift messages is exactly why we exist. By keeping management minimal and integration smooth, we’re helping you focus on scaling while identifying gift recipients to drive serious long-term growth.
Nick
Co-Founder
Nick and the Giftnote team were very patient and helpful during our onboarding and install process. They customised the appearance and location of the Giftnote assets precisely to our brands strict aesthetic. Giftnote is such a great idea and we are so happy to partner with them to improve our customer's gift buying experience.
Really appreciate the kind words! We know how important a strict brand aesthetic is for a premium home brand like L&M Home.
We loved customizing the assets to fit your site perfectly. Our mission is to improve the gift-buying experience while giving you the tools to scale your revenue and turn those gift note recipients into long-term customers through smart data capture.
Nick
Co-Founder
We were looking for a way to make it easy for customer to gift, which we noticed was already happening.
By implementing Giftnote, it's eased our previously manual gift note experience and have automated all of it. Customer usage has been steadily increasing and haven't had any issues since implementation! Nick was also very very helpful in addressing any issues and with implementation. Would definitely recommend!
Huge thanks for the review! We love seeing Kolkata Chai Co automate those manual processes.
We noticed your customers were already gifting, so our goal was to remove that "manual grind" and replace it with a seamless gifting engine. By automating the gift message flow, you are now able to scale without the headache while identifying gift recipients to drive more repeat sales for your delicious blends.
Nick
Co-Founder
Highly recommend GiftNote! Setting it up was a breeze – customisable to suit our preferences. The impact was immediate; we started seeing results as soon as it went live. The support from Nick and the team has been exceptional too!
"Results as soon as it went live"...that is what we love to see!
Threadheads is a fun, high-growth brand, so we wanted to make sure the customization options suited your vibe perfectly. Our mission is to help you scale your gifting revenue while identifying gift recipients to ensure you’re getting the absolute most out of every order.
Nick
Co-Founder
Giftnote offers an exceptional feature that has revolutionized the way our customers can send their purchases as gifts, including the option to time the delivery of their gift messages. This functionality is flawlessly applicable to both digital gift cards and physical product orders. Its smooth integration with various carriers enables the gift messages to be sent upon delivery, a feature our customers have eagerly awaited and thoroughly appreciate. The feedback from them has been overwhelmingly positive. Additionally, this feature has been instrumental in attracting new customers, broadening our market presence, and boosting sales and conversion rates. Nick and his team have been outstandingly supportive, ensuring the integration process was swift and providing ongoing assistance whenever needed. Highly recommended!!
Super excited about our partnership! It's been awesome working with your dev team, getting everything from gift vouchers to store credit and order tracking running smoothly across your Shopify sites.
We were looking for a digital gift message solution since our 3PL partner can't send out physical gift notes, and we're so glad we found Giftnote. The interface is easy to use, the app does what it's supposed to, and Nick has been so helpful and hands-on in getting us set up!
Thanks for your wonderful review! We're thrilled to hear Giftnote was the digital gift message solution you were searching for.
It's great to know our interface met your expectations and that Nick provided the hands-on support you needed for setup.
Should you require any further assistance or have suggestions, please feel free to schedule a call with us at calendly.com/giftnote. Your satisfaction is our priority.
Thanks for choosing Giftnote!
