Reviews (172)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.

December 14, 2023

We have been using this app for over the festive period on our store and have had a good amount of success with it. Customers like being able to send gifts to people, and with this app, that is super easy for them to do with a minimal amount of time required to get it up and running on the store.

The app developers are amazing and always very helpful when I reach out to them for help. They offered solutions that I never expected that suited our unique use case.

Embark Vet
United States
About 2 months using the app
Giftnote replied February 19, 2024

Thrilled to hear about your festive success with Giftnote! It’s fantastic that your customers found gift-giving effortless and quick to set up.

We're proud of our developer team for providing standout support and tailored solutions for your unique needs.

Need further assistance or interested in more features? Chat with us at calendly.com/giftnote. Thanks for your glowing review and for choosing Giftnote!

November 3, 2023

Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!

The Caker NZ
New Zealand
10 days using the app
Giftnote replied February 20, 2024

Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end.

Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs!

Appreciate the high-five!

October 31, 2023

Excellent customer support. Pretty simple DIY onboarding for the basics. The service made the shift from printing gift notes to this solution easier.

Obshay Weights
United States
2 months using the app
Giftnote replied February 19, 2024

Delighted by your feedback! It’s great to hear our service and assistance hit the mark during your setup phase.

Excited for the revenue boost Giftnote will bring to your customer's gift-giving experience.

For any further help or to explore more features, connect with us at calendly.com/giftnote. Thanks for the kind words and for looking forward with Giftnote!

October 30, 2023

Easy setup and onboarding! Such a great feature to offer to our customers, with many opportunities to generate additional customer audiences through gift flow messages. We have seen additional revenue generated as a result. Highly recommend!

Drip EZ
United States
About 1 month using the app
Giftnote replied February 20, 2024

Stoked the setup and onboarding were smooth for you! It's awesome to hear the feature's not only landing well with your customers but also driving revenue. That’s the dream, right?

Big thanks for the recommendation. Here's to more wins together!

October 8, 2023

We absolutely love Giftnote Digital Gift Messages, and our customers do too! It's a fantastic way to add a personal touch to our gifts and make them even more special. We can't wait until April when we can have the full functionality and take our gift messages to the next level. Thanks, Giftnote, for enhancing our customer experience!

Homebodii AU
Australia
3 months using the app
Giftnote replied February 20, 2024

Super glad you're vibing with the Digital Gift Messages and that your customers are too! It’s amazing how a simple add-on can really dial up the love in each gift. April’s gonna be a game-changer for you — we're just as hyped to see how you level up those special messages.

Massive cheers for the love and support. Pumped to keep boosting your gift game and those unbeatable customer experiences!

September 28, 2023

just eliminated the manual work of filling out physical gift cards and this is a MUCH better experience as it lets the sender automatically send the recipient an email directly when the package is marked as delivered... the app customization is great too and integrates nicely in the dawn theme!

Various Keytags
United States
3 months using the app
Giftnote replied February 20, 2024

Thrilled to hear we've kicked the old headache of manual, physical gift cards to the curb for you! That's the dream, right? Automating that feel-good buzz of a gift landing in an inbox, just as the real deal lands at the door. And stoked you're loving the custom vibes it's bringing to your Dawn theme.

Super appreciate the nod on the experience and how everything's fitting together seamlessly. Here's to keeping it smooth and special for every gift sent your way!

September 7, 2023

We battled with 3PLs who were fast at logistics but couldn't provide a good looking physical gift message for our customers. Giftnote has helped us find a great middle-ground to get over this hurdle without having to change fulfilment partners. We can now give customers gifting a better experience and style the digital giftnote they way that suits our brand. We can't be happier!

Chunky Thread
Australia
8 months using the app
Giftnote replied February 20, 2024

Solved the 3PL challenge with you! Now, Giftnote helps your gifting stand out without switching fulfillment.

Looking forward to your success with this.

August 18, 2023

I've been meaning to use this app for almost 2 years but the opportunity was never right for various reasons. Nick was super patient and helpful throughout those 2 FREAKING years! Nothing but praises for him and his team with the onboarding too, great functionalities to our store as we're heavy gifting business. Anywho, the Klaviyo flows, the PDP add gift and the add gift in cart drawers make this app very friendly to our customers and easy to use for us as merchants! Recommend 100%.

Félix & Norton
Canada
9 days using the app
Giftnote replied February 20, 2024

Though it didn't go as planned, it was awesome collaborating with you. Your patience and focus on enhancing your gifting business were commendable.

Thanks for the shoutout and the opportunity!

May 18, 2026

Love this app! Support is fantastic too :)

Fox & Fallow
Australia
Over 1 year using the app
March 3, 2026

Very easy to install. Nick is super responsive if there are any changes that you need to have made or if you have any feedback for improvement.

NAADAM
United States
5 months using the app
Giftnote replied March 16, 2026

Really appreciate the review!

NAADAM is such an iconic gifting brand, and we wanted to make sure our engine was responsive to your specific scale.

Our goal is to make online gifting as premium as your cashmere. Even for high-volume DTC orders, we are focused on helping you turn every single gift note recipient into a potential long-term customer by capturing that data at the source. It’s all about making the gifting experience a legitimate growth channel for the brand.

Nick
Co-Founder