Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.
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Giftnote has been a huge asset for our business. The setup was seamless, thanks to Nick’s incredible support, and the app integrates smoothly with Klaviyo & Shopify. Our customers love the personalised gifting options and send on arrival functionality. The customer service has also been fantastic —Nick is quick to respond and offer solutions. We’re excited to see how it performs over Christmas, but it’s already exceeded our expectations. Highly recommend!
Cheers to the Four Pillars team! Gin is the ultimate "surprise and delight" gift, so we were stoked to get your send on arrival functionality dialed in.
By syncing Giftnote with Klaviyo and Shopify, we’re helping you automate that personal touch while capturing the data you need to drive ROI. We are looking forward to a huge Christmas season with you guys!
Nick
Co-Founder
From a customer perspective, the Giftnote UX is the best out-of-box option for Shopify by far. It allows customers to control the communication of their gift from order to delivery.
From our vantage as e-commerce operators, the implementation was reasonably easy. There were some minor hurdles, but Giftnote's CS team took the reins and helped launch the enhancement.
I wholeheartedly recommend Giftnote. There is not a better gift experience in the Shopify App Store.
Really appreciate the "wholehearted" recommendation! We spent a lot of time ensuring our UX is the best out-of-box option for Shopify so your customers feel in control of their gift from order to delivery.
Our team was more than happy to take the reins on those implementation hurdles. We want to make sure you’re identifying gift recipients and scaling your gifting operations without any technical friction.
Nick
Co-Founder
I have tried at least a couple of similar apps to embed gift message and card widget onto my website. I really like this Giftnote the best of all. What is most important to me is the support. I have asked for a few help already in the firt few days of my trial and get answers back straight away or in a day, which I think is very prompt. Very happy with the app.
It’s great to hear that after trying a few other options, Giftnote came out on top! We know how critical prompt support is during those first few days of a trial.
High-quality tools like Hazuki Knives deserve a high-quality gifting experience. We’re here to ensure your gift message and card widgets work perfectly to help you identify gift recipients and drive long-term ROI.
Nick
Co-Founder
This app has been fantastic for implementing gifting functionality on our client's winery website. Flexible and versatile, we've integrated it with our CRM & email marketing platform seamlessly to personalise each gifting option and journey. Whenever we had a question, Nick was quick to respond and jump on a call to walk us through a fix or offer solutions. Would definitely recommend to anyone who is wanting to elevate their gifting experience.
Huge thanks for the review! Winery gifting is such a personal experience, so we were stoked to help you personalize each journey.
Our goal is to ensure that the integration with your CRM and email platform is seamless so you can focus on the wine while we handle the gift message flow. By identifying gift recipients, you're turning every bottle gifted into a data-driven opportunity for future conversions.
Nick
Co-Founder
We love the giftnote app. We had a custom built solution that we ripped out in favor of gift note. The UX is perfect and the analytics are super helpful. The team was also great in helping onboard us. Highly recommend.
It’s a huge compliment that you ripped out a custom solution in favor of Giftnote! We built our UX and analytics to be the best in the business specifically so brands like Lalo don't have to manage their own tech debt.
We love that the gift analytics are already proving helpful. Our mission is to keep your gifting experience perfect while helping you identify gift recipients to maximize every order's value.
Nick
Co-Founder
This app is awesome - we were looking for a solution for personalised messaging at checkout and this has ticked all the boxes enabling our customers to gift our product easily, seamlessly and thoughtfully.
Easy to install, no issues and great support.
Ticking all the boxes is exactly what we aim for! We know your customers want a thoughtful and seamless way to gift waterdrop products, so making that checkout experience effortless was key.
Our goal is to help you scale your online gifting experience while identifying gift recipients to drive repeat sales and long-term brand growth.
Nick
Co-Founder
GiftNote has been an amazing app that has helped solve our gift messaging problem. We used to send the note that the user wrote to our 3PL to be printed on a piece of paper but now GiftNote digitizes this experience and enables the customer to decide when they want their message delivered. They integrate with all the carriers we work with and also integrate with our ESP so that we can style the email as we want.
Nick and the entire GiftNote team have been extremely responsive and great to work with. I highly recommend this app!
This is one of our favorite use cases! Moving away from the "3PL printed paper" headache is a massive win for operational efficiency and sustainability.
By digitizing the gift message and integrating with your carriers and ESP, we're giving your customers total control over their gifting journey. Most importantly, identifying gift recipients through these flows allows you to turn every pair of shoes gifted into a measurable marketing opportunity.
Nick
Co-Founder
Great solution for gifting for shopify stores. Only feedback I would have is it would be better to show assets as giftcards not just colours, but this is a feature longer term.
Thanks
Thanks for the feedback! We agree that custom assets for gift cards are a great way to elevate the brand experience.
It is on our long-term roadmap as we continue to build out the most comprehensive gifting engine on Shopify. In the meantime, we are glad the solution is making the gifting journey smoother for your customers and helping you drive extra revenue.
Nick
Co-Founder
We love Giftnote. Nick has been superb helping us setting it up and made some great recommendations for us. We've been able to use Giftnote to add extra value to our business whilst also generating extra revenue. We highly recommend it!
Always a pleasure working with the Goldelucks team! We love that our recommendations helped you add extra value and generate extra revenue through gifting.
Our mission is to help brands like yours turn every gift message into a measurable growth opportunity. Glad we could help you set everything up for success!
Nick
Co-Founder
Giftnote is the perfect app for adding gift messages to orders. Love that users can decide to delivery via email or text right when items get delivered. This works great for us because our products are perishable. Very inexpensive compared to other apps but full of features.
Nick has been great to work with! He responds very quickly to any requests and open to feedback too.
Thanks for the review! For perishable products like yours, that send on arrival via SMS or email is a game-changer for the customer experience.
We wanted to build a feature-rich engine that remains affordable for brands while solving the high-stakes timing of gift delivery. Glad to hear we could help you move away from more expensive, less flexible apps.
Nick
Co-Founder
