Reviews (172)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.

August 13, 2025

We started using Gift Note around 6 months ago now and have already had thousands of customers choose to use it despite us charging to do so. This extra revenue, along with keeping our customers happy and the chance to re-market to those receiving the gift note has been a huge added value to our business. Nick and the team are also always on hand to assist with any queries.

Sew Heart Felt
United Kingdom
About 1 year using the app
Giftnote replied March 16, 2026

Thousands of customers and extra revenue, that is what we love to hear!

The fact that you are successfully charging for the service while identifying gift recipients for re-marketing is the perfect "Level 10" use case for Giftnote. We are all about turning the online gifting experience into a genuine profit center for your business.

Nick
Co-Founder

July 25, 2025

GiftNote was incredibly easy to set up and get running; everything felt intuitive right from the start. Their support team has been fantastic: quick to respond, super helpful, and genuinely invested in our success. We’ve already seen customers using the feature and are getting great insights from it. Highly recommend if you want an effective way to add a personal touch to gifting!

Hey Rooted
United States
About 2 months using the app
Giftnote replied March 16, 2026

Stoked to hear you are already getting great insights from the app! Plants are such a meaningful gift, so making that personal touch intuitive was key.

By identifying gift recipients right from the start, we’re helping you turn those "personal touches" into measurable growth and ROI. We are genuinely invested in seeing Hey Rooted succeed with this.

Nick
Co-Founder

June 10, 2025

Giftnote is a great solution for offering an easy and convenient multi-giftings options to our customers, especially for corporate ahead of holiday gifting season. We were able to get it up and running in no time. The team is also very helpful and responsive and currently releasing new updates and features to improve the app.

Devoción
United States
3 months using the app
Giftnote replied March 16, 2026

Thanks for the review! Fresh coffee is an incredible corporate gifting choice, so we’re glad we could get your multi-gifting options up and running ahead of the holiday rush.

We’re focused on helping you scale that B2B revenue channel at an affordable price while identifying gift recipients to build your brand’s reach. More updates and features are on the way!

Nick
Co-Founder

March 25, 2025

We have had "multi order gifting" on our roadmap for years, but with a small team it was a bit of a pipedream. Luckily for us, Nick reached out to us to see if we were interested in trying our their new multi order feature. Once we had the demo, the answer was an instant YES!

For something so complex, the app was actually one of the easiest to set up. Nick and the Giftnote team are so receptive to feedback and very helpful with any issues that crop up. They've made what would normally take us hours of management with various csv sheets, a really quick and easy solution for our corporate customers. It is a life saver in busy periods internally as well! If you have customers looking to place multi orders, definitely check this out.

Cutter & Squidge
United Kingdom
5 months using the app
Giftnote replied March 16, 2026

It was such a win to help you turn that "multi order gifting" pipedream into a reality! For a small, high-growth team, we know how complex bulk orders can be.

By moving away from the manual grind and onto our multi-address portal, you’ve unlocked a massive way to scale your revenue. We love being a receptive partner that helps you tackle those complex gifting roadmaps effortlessly.

Nick
Co-Founder

March 10, 2025

Nice platform for gift notes and cards with great Klaviyo integration. The app still has some bugs to work out but the team has been helpful when problems arise!

Good Store
United States
5 months using the app
Giftnote replied March 16, 2026

Gemini said
This page is incredible because you have some of your biggest "moat" features being called out—specifically the multi-order gifting for Cutter & Squidge and the Yotpo CRM integration for Billini.

I’ve kept the "Level 10" intensity, focusing on the fact that you turn recipients into buyers, which is the ultimate ROI.

1. Endless Market (USA)
Huge thanks for the review! We love seeing how Endless Market is using the platform.

Our goal is to keep things easy to use while providing a support team that goes above and beyond to make your online gifting experience perfect. We’re here to help you scale and turn those gift message interactions into long-term customer relationships.

Nick
Co-Founder

2. PorkRinds.com (USA)
Really appreciate the "wholehearted" recommendation! We spent a lot of time ensuring our UX is the best out-of-box option for Shopify so your customers feel in control of their gift from order to delivery.

Our team was more than happy to take the reins on those implementation hurdles. We want to make sure you’re identifying gift recipients and scaling your gifting operations without any technical friction.

Nick
Co-Founder

3. Billini (Australia)
It has been fantastic partnering with an iconic Australian brand like Billini! We love that the Yotpo CRM integration is helping you make life easier for your customers during life's special moments.

By linking your gifting flows directly to your CRM, you are perfectly positioned to identify gift recipients and drive repeat sales through personalized marketing.

Nick
Co-Founder

4. Coco Moon (USA)
Thanks for the high recommendation! It was a pleasure helping you with the setup process to make sure the integration was quick and easy.

We love that Coco Moon is using these gifting options to enhance the brand experience. Our mission is to keep things running smoothly while helping you drive ROI by turning every gift sent into a potential future conversion.

Nick
Co-Founder

5. Good Store (USA)
Thanks for the honest feedback! We’re glad you’re loving the Klaviyo integration for your gift cards and notes.

We’re a team that is constantly building, so we appreciate your patience as we iron out the bugs and roll out new features. Our goal is to provide the most reliable gifting engine on Shopify while helping you scale your recipient data capture.

Nick
Co-Founder

March 9, 2025

We've partnered with Giftnote to make life that little bit easier for our customers when it comes to gifting to friends and family during life's special moments. The app integrated seamlessly with Shopify and linked effortlessly with our Yotpo CRM. So far, we love having it as part of our suite and our customers do too. Highly recommend!

Billini
Australia
6 months using the app
Giftnote replied March 16, 2026

It has been fantastic partnering with an iconic Australian brand like Billini! We love that Giftnote is helping you make life easier for your customers during life's special moments.

By linking your gifting flows directly to your CRM, you are perfectly positioned to identify gift recipients and drive repeat sales through personalized marketing.

Nick
Co-Founder

February 27, 2025

*must-have for ALL gifting brands*

Giftnote allows us to track and convert recipients as buyers with white glove onboarding and technical + strategic support. No doubt these guys will continue to elevate digital gifting via Shopify and beyond! We appreciate the partnership :)

David's Cookies
United States
5 months using the app
Edited June 22, 2025

Terrific app. Breathtakingly easy to integrate within Shopify and Klaviyo. Fantastic onboarding and service (the team are quick to respond and proactive). Analytics provides fast insight into how the service is performing to make ROI easy to measure. Not to mention, it's heartwarming to read all the gift messaging from customers.

Love to Dream AU
Australia
8 months using the app
Giftnote replied March 16, 2026

Breathtakingly easy is the best feedback we can get! We know how busy the team at Love to Dream is, so we wanted to make the Klaviyo integration and analytics dashboard as proactive as possible.

Being able to measure ROI instantly while reading those heartwarming gift messages is the perfect balance of data and brand experience. Thanks for having us on board!

Nick
Co-Founder

November 7, 2024

The Giftnote app has been the perfect digital gifting solution. The team is quick to respond and acts as an extension to our internal team. I recommend Giftnote if you are looking to improve your online gift card and gift messaging offerings.

Tom Beckbe
United States
17 days using the app
Giftnote replied March 16, 2026

Really appreciate the recommendation! We love acting as an extension of the Tom Beckbe team.

Whether it is improving your gift card flows or streamlining your gift messaging, our mission is to provide a digital solution that matches the rugged, premium quality of your gear. We’re here to help you scale those offerings while keeping the manual work off your plate.

Nick
Co-Founder

November 7, 2024

We recently added Giftnote to our site, and the experience has been fantastic! Onboarding was quick and easy, thanks to Nick’s expert guidance. The setup process was smooth, and any questions we had were answered promptly. It's been a great addition, and we’re excited to see its impact during the holiday season. Highly recommend!

OVERTIME
United States
3 months using the app
Giftnote replied March 16, 2026

Stoked to hear you had a fantastic onboarding experience! We know how critical the holiday season is for apparel brands like OVERTIME, so getting that setup dialed in early was a top priority.

We are excited to see the impact of those gift messages on your ROI as you move into the peak season. Our goal is to make gifting a major growth channel for your brand.

Nick
Co-Founder