Reviews (172)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.

October 28, 2025

Our business is heavily centered around gifting, so I was eager to start using Giftnote. The implementation process was smooth and straightforward, and Nick has been incredibly responsive and helpful every step of the way. The app itself is intuitive and easy to use, making it a fantastic addition to our website and enhancing our customers’ shopping experience. We’ve had zero issues since launching. I highly recommend!

BADESOFA®
United States
4 months using the app
Giftnote replied March 16, 2026

Really appreciate the kind words! Your home spa products are the definition of a "wow" gift.

We wanted to make the implementation process as straightforward as possible so you could start enhancing that customer experience immediately. We are here to help you scale and identify every new recipient that interacts with your brand, ensuring your gifting strategy is a core part of your business growth.

Nick
Co-Founder

October 16, 2025

As a coffee business—where gifting keeps growing—Giftnote has become indispensable. The value is unparalleled. The team has built a fantastic, seamless product end-to-end: effortless backend setup for us, and a clean, intuitive front-end for customers. Gifting flows feel native, checkout is smooth, and support is on point. They’re constantly thinking ahead and rolling out new use cases—this isn’t “set it and forget it,” it’s a continuously evolving app. Highly recommend for any store looking to elevate gift orders without adding complexity.

Wonder Waves Coffee
United States
12 months using the app
Giftnote replied March 16, 2026

Huge thanks for the review! As a fellow coffee business advocate, we know how high the gifting demand is in your niche.

Our goal was to build a gifting engine that feels native and effortless so you can focus on the roast while we handle the gift message flows. By identifying gift recipients during the checkout process, we’re helping you turn those coffee gifts into a legitimate growth channel for repeat customers.

Nick
Co-Founder

October 13, 2025

As the owner of Hill Country Chocolate, I can confidently say that Giftnote has revolutionized our corporate gifting operations. Before discovering this app, we struggled immensely with multi-ship options - a critical feature for our business model.

Comprehensive Solution: Giftnote solves problems that were costing us both time and sales. The ability to send different notes to different recipients, vary cart contents per shipment, and seamlessly upload CSV files has completely transformed our workflow. Everything that was once manual and error-prone is now automated and reliable.

Superior to Competitors: We had tried numerous other multi-ship solutions, but they were clunky and ineffective. Giftnote, by contrast, integrates perfectly with our Shopify store, coordinating shipping labels and order processing in a way that's both elegant and efficient.

Beautiful UI: The user interface is conversion-friendly and makes the customer experience as delightful as our chocolates.

Outstanding Support: Perhaps most impressive is the support team - they're among the best developers we've worked with in the Shopify ecosystem. Their attentiveness and expertise made implementation smooth and painless.

The Bottom Line
My only regret is not finding Giftnote before last holiday season - I'm certain we would have significantly increased our already strong sales numbers.

If you run a Shopify store that handles corporate gifting or requires multi-ship functionality, Giftnote isn't just nice to have - it's essential.

Highly recommended for: Corporate gifting, multi-recipient orders, bulk shipping, B2B gift operations

Hill Country Chocolate
United States
4 months using the app
Giftnote replied March 16, 2026

This is exactly why we built Giftnote! Chocolate is a massive corporate gifting category, and hearing that we helped you solve the multi-ship struggle is a huge win for our team.

Our goal is to revolutionize how brands handle bulk orders so you can stop losing time and start scaling your B2B revenue channel at an affordable price. By identifying gift recipients for every different note sent, you are building a massive database for future growth.

Nick
Co-Founder

Edited November 26, 2025

A great solution to the gift message problem. It is prohibitive for our warehouse to include gift messages in our parcels, particularly during peak. Giftnote gives the customer a quick and easy solution to send as a gift, would recommend this app to those looking for a gift message solution.

The Kid Collective Ltd
United Kingdom
4 months using the app
Giftnote replied March 16, 2026

Huge thanks for the recommendation! We know exactly how prohibitive physical notes can be for warehouse operations, especially during the peak holiday rush.

We built Giftnote specifically to solve that bottleneck by moving the gift message to a digital flow that lands at the perfect moment. Our goal is to keep your fulfillment lean while ensuring your customers still get that premium gifting experience without any extra manual grind for your team.

Nick
Co-Founder

September 30, 2025

GiftNote has been a fantastic addition to our store! Customers love adding personal messages to their gifts, and setup was quick and seamless. The app runs smoothly, and the support team is responsive and helpful. Highly recommend!

Candy Warehouse
United States
9 months using the app
Giftnote replied March 16, 2026

Thanks for the review! In the candy space, gift messages are such a core part of the purchase.

We’re glad we could make the setup quick and seamless for your team. Our mission is to keep the app running smoothly while providing the data you need to identify gift recipients and turn those sweet gestures into repeat sales.

Nick
Co-Founder

September 30, 2025

Great app and amazing support! We've struggled a lot with finding a gift card app that integrates with our email platform and this was a huge win to find Giftnote! Nick has been awesome to work with and helped with our entire set up and post launch questions. I highly suggest using them!

Three Bird Nest
United States
4 months using the app
Giftnote replied March 16, 2026

So glad we could help you solve the email integration puzzle! Finding a gift card solution that actually talks to your email platform is a game-changer for retention.

By syncing those flows, you aren't just sending a code, you are identifying gift recipients and opening up a whole new channel for future conversions. Great to have the Three Bird Nest team on board!

Nick
Co-Founder

September 30, 2025

This is a superb app for corporate gifting and for allowing your customers to send gift messages with their orders. For years we had been frustrated with utilizing spreadsheets to enter orders into Shopify, and it was a labor intensive process.

By adopting Giftnote, we've been able to offer our customers a self service portal to place their multi-recipient gift orders. This reduces our small customer service team's involvement in the process, while also allowing easy payment with our processing rates through Shopify Plus.

If you are looking to create a multi-recipient gifting portal without breaking the bank or hurting your margins, you've found the right app.

Additionally, if you are looking for the ability to offer your customers a gift message via email or SMS, this app will be perfect for you!

44 Steaks
United States
7 months using the app
August 27, 2025

We installed Giftnote in the middle of peak gifting season in 2024 to enhance our e-Gift Card experience. Nick’s onboarding support was exceptional – especially with the Klaviyo integration – and he's continued to check in throughout the year. We’re excited to explore gift messaging with Giftnote next!

Airyday
Australia
9 months using the app
Giftnote replied March 16, 2026

Stoked to hear the e-gift card experience is hitting the mark for you!

That Klaviyo integration is a huge part of the strategy—it’s how you turn a simple gift into a measurable marketing channel by identifying gift recipients automatically. I’m looking forward to helping you roll out digital gift messaging next to really level up that ROI.

Nick
Co-Founder

August 27, 2025

This has worked really well for us! We didn't have a gift note option and this is a great solution. Nick helped with the integration and is always there whenever we have questions. Excited for the new update!

Sonder LA
United States
Almost 2 years using the app
Giftnote replied March 16, 2026

It has been great working with the Sonder LA team over the last two years! Cutting boards are a quintessential gift, so I’m glad we could provide the gift note solution you were looking for.

We are always here to help with integrations and customizations to make sure you are getting the most out of every gifted order. Stay tuned for those updates!

Nick
Co-Founder

August 26, 2025

Its so seamless and intuitive. Their dashboard gives us real insights into gift card behavior and make gifting feel tangible! Highly recommend

Khy
United States
9 months using the app
Giftnote replied March 16, 2026

Seamless and intuitive is exactly what we aim for!

We built the dashboard to provide those real insights into gift card behavior because we want gifting to feel like a tangible, measurable part of your growth strategy. By identifying gift recipients, we’re helping you build a more powerful marketing database for the long term.

Nick
Co-Founder