Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.
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We’ve loved using Giftnote. Super easy to set up, clean UX, and it genuinely makes the gifting experience feel more thoughtful and premium, without adding operational headaches on the backend.
Their team has been responsive and great to work with, and the integration was way smoother than expected. It’s one of those tools that just works and quietly improves the customer experience.
Highly recommend for any DTC brand looking to level up gifting without overcomplicating things.
Really glad to hear the integration was smooth! You guys have a great product, and our goal is to help you quietly improve the customer experience while identifying gift recipients to drive repeat sales.
It is all about making gifting a growth channel rather than an operational headache. Thanks for the support and for having us on the store.
Nick
Co-Founder
Installation is easy - the team does it for you. Customizing the interface for your brand is intuitive and quick. Our customers were asking for a gift note feature, and this was the best option.
We are so glad we could get that gift note feature live for you! Comfort is always a top-tier gift, and we love making sure the installation helps you scale without the tech stress.
Our mission is to make online gifting amazing for the customer while giving you the tools to identify recipients and turn them into your next big fans.
Nick
Co-Founder
Our experience using this feature has been extremely smooth. We have implemented Giftnote for Corporate Gifting Initiatives. Our DTC customers use the gift message feature quite often as well.
Nick has been both responsive and helpful throughout the process, and in ensuring settings make sense for how our brand operates!
If your product is in the gifting space, this is a great option.
Thanks for the review! Your tea kits are such a unique gift idea, so seeing you guys scale those corporate gifting initiatives is exactly why we built this engine.
We want to make it affordable for brands to grow their B2B revenue while making the business side of things way easier. Glad the team could help you get the settings dialed in for how your brand operates.
Nick
Co-Founder
Best Kept Secret for Gifting!
We absolutely love using Giftnote at Union Square Wines. It has revolutionized how we handle multi-gifting, making the process incredibly easy and adding a personal 'wow' factor our customers really appreciate. The ability to deliver gift messages digitally is a game-changer—finally, no more worrying about notes getting lost in packages! On top of that, their customer support is unparalleled; they are responsive, helpful, and truly care about your success. Highly recommended!
Cheers to the team at Union Square! Wine is the ultimate gift, so we were stoked to help you guys automate the multi-gifting and corporate gifting side of things.
We built Giftnote to make scaling that B2B revenue channel affordable and easy, specifically to stop the manual grind of lost notes and delivery stress. Our goal is to make sure every digital delivery provides that wow factor while helping you drive ROI.
Nick
Co-Founder
We’ve had a great experience with this app. Initially, we planned to use it mainly during peak gifting periods, but after reviewing performance and usage, we decided to keep it active year-round — and we’re still seeing consistent usage post-holiday, which has been a great surprise.
The app has been working smoothly, with no complaints from customers. We did encounter a minor issue with email messaging, but that was related to our internal setup rather than the app itself.
Overall, we’re very happy with the performance and value it provides, and we appreciate how relevant it is beyond traditional gifting seasons. Looking forward to upcoming features and continued improvements.
Love this feedback! It is a common surprise that gift messages drive consistent revenue year-round, not just during the holidays.
We are all about helping brands like yours turn every gift order into a future conversion by identifying the recipient data. Glad to hear it is working smoothly for the Marcella team.
Nick
Co-Founder
Easy to work with and great leadership
Giftnote makes gifting our products effortless for customers. We reviewed a few other tools, but this one was by far the best fit. Plus, they keep rolling out helpful new features!
Thanks for the support over the last year! Your body care products are such a beautiful gift choice.
We keep rolling out features to make corporate gifting easier and more affordable for our partners, ensuring every gift sent is an opportunity to grow your customer base.
Nick
Co-Founder
A really well-executed platform and product. Giftnote has significantly enhanced the gifting experience for our customer base, while also providing invaluable insights across our five stores.
Stoked to hear you are already seeing great results! Your pottery kits are such a hands-on, creative gift idea.
We want to make the onboarding process as helpful as possible so you can maximize the ROI on every gift order. Our focus is on helping you turn every kit sent into a new potential conversion by identifying the recipient data right at the start.
Nick
Co-Founder
Giftnote is KEY for corporate gifting, offering multi address shipments to your customers, and ecommerce giftcards. Working with Nick and his team has been a wonderful experience. They are incredibly helpful, responsive and knowledgeable. Top notch support, not just during the initial set up, but also after. 10/10 gifting engine and 10/10 tech support.
10/10 back at you! Bourbon is a staple for corporate gifting, so we are glad you are utilizing the multi-address shipments to their full potential.
Working with brands like On Your 6 is exactly why we built this gifting engine. We want to make scaling your B2B revenue channel effortless and affordable, specifically by removing the manual grind of bulk orders. Glad we could provide the tech support you need to keep things moving.
Nick
Co-Founder
Giftnote makes it easy for our customers to buy gifts and share our products. We looked at a few other options and this one was the best for gifitng. And they're continuing to make it better with new features :)
Thanks for the support! We love that you chose us after looking at other options in the app store.
Convenience is everything for your brand, so we want to make sharing your products via gift notes as easy as possible. We will keep rolling out features to help you identify gift recipients and drive repeat sales. If you ever want to expand into corporate gifting or bulk orders, we’ve got the tools ready to help you scale that revenue too.
Nick
Co-Founder
