Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

December 2, 2019

I haven't had a lot of time to use the app yet, but due to my Shopify theme I needed some touch-ups to make Giftship function properly. The customer service for this company is fantastic! Quick response time, even over the weekend. I look forward to the added functionality the app offers!

Rockport Candle Company
United States
About 2 months using the app
Edited February 16, 2020

Giftship enables my business - Ginger's Breadboys - to provide shipping features and options that customers expect from online businesses. The developers/creators are extremely responsive and work quickly to resolve issues. Committed to making their app the best it can be. Highly recommend.

Ginger's Breadboys®
United States
6 months using the app
July 21, 2021

Excellent app that has really helped us with Gift Message options and printing multiple gift cards easily. Have only used this function so far but will be looking at some of the other options in the future. Tim has also been particularly helpful when we had some queries. Highly reccommended :-)

The Botanical Candle Co.
United Kingdom
13 days using the app
November 15, 2017

Great app that solves some big issues with Shopify store: Multi-Address shipping and gift options. Support replies quickly. Easy integration into theme/they do it for you. Might need to update your theme CSS but they're super helpful and point you in the right direction. Definitely give it a shot.

Ktchn Apothecary
United States
25 days using the app
February 9, 2023

Before we had 2 apps to run our giftbox option... With this app, we have all options! Thanks to Tim, support guy, that helped us a lot to put everything on place and to guide me through the app. Appreciate it. We are very happy and can only recommend this app and their friendly support. 100% satisfied

Saga-copenhagen.com
Denmark
7 days using the app
April 19, 2021

I had been searching for an app that could show delivery dates on product pages - as well as upsell! and GiftShip is amazing. The support from Tim has been incredible - a zoom call, and numerous emails to answer any questions I had and help me through set up. Wonderful app and great support. Thank you!!!

Mini Petals Florist
New Zealand
11 days using the app
September 3, 2020

The Giftship app has really worked for my site. The multiple shipping option is making it much easier for our customers to order. More importantly, I had an issue with the Datepicker section of the app and the support team was awesome in resolving the issue quickly and communication throughout the process.

Julie's Chocolate Chips
United States
24 days using the app
June 7, 2018

Love it! Giftship is exactly what we were looking for for our gift basket store — it's like they read our minds. Their support team is also incredibly responsive, friendly, and knowledgeable. I couldn't be more happy with this app purchase. Thanks for thinking of such a great solution and for being so helpful!

Gingham Posh
United States
About 4 hours using the app
June 22, 2023

Giftship is a great app that provides a wide range of valuable gifting features.
Notably, the support team has consistently gone above and beyond to assist us whenever we've faced compatibility problems with other applications. Their assistance has proven invaluable in resolving any hurdles we've encountered.

Bunny James Boxes
United States
Over 2 years using the app
November 25, 2021

This is an essential app for customer-focused businesses and backed by outstanding customer support. It was easy to set up - very straightforward and clear. We asked for some extra support and the attention to detail was terrific. It's made a huge difference to the website and is one of our most important apps.

The Harbour Bookshop
United Kingdom
21 days using the app